Dr. Frank D. Romano, D.D.S.

lloydfam3 

on Wellness

9 years ago

I have been going to Dr. Romano for a little over 3 years now. He has hired new front desk within the past year and a half (the lady prior was not so nice) but the new girl is very helpful and always willing to answer any questions I may have. I've never had to wait and you can tell he's worked in dentistry a long time. He will give it to you straight and wont try to sell you everything under the sun like a lot of these corporations do. I will continue to go to Dr. Romano as I know he has my best interest in mind and always ... read more

lloydfam3 

on Wellness

9 years ago

I have been going to Dr. Romano for a little over 3 years now. He has hired new front desk within the past year and a half (the lady prior was not so nice) but the new girl is very helpful and always willing to answer any questions I may have. I've never had to wait and you can tell he's worked in dentistry a long time. He will give it to you straight and wont try to sell you everything under the sun like a lot of these corporations do. I will continue to go to Dr. Romano as I know he has my best interest in mind and always ... read more

alias 

on Wellness

11 years ago

I really have to keep on top of watching the EOBs from the insurance company with this practice. When I first started going to this dentist, I would only receive the receipt from my credit card. It wasn't until calls to my insurance company I was advised to ask for the invoice. Now I always ask for it, otherwise it isn't practice for them to provide. On more than one occasion I have overpaid for service and then have to wait and continue to call before my account is credited. For this reason, I have removed my children from ... read more

ltebrich 

on Wellness

11 years ago

Going to the dentist is not on my list of top 10 favorite things to do, but never did I expect it to be quite as miserable as during this visit. I recently moved to the area and chose Dr. Romano from my insurance PPO. On my first (and last) visit, he hooked up the water sprayer to an electric gizmo that sort of sanded away at the plaque. While this took far less time than the usual pick and mirror other dentists use, it was far less comfortable. Who likes that high pitched squeal that immediately reminds you of getting teeth... read more

Anonymous 

on Wellness

11 years ago

Did your mouth feel clean after your appointment? Yes, my mouth felt clean after my appointment Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Is this provider's business conveniently located? Yes, it is very conveniently located Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Were the staff members able to answer your questions? Yes, they were able to answer my ques... read more

G 

on Wellness

12 years ago

Very unproffesional. I got a phone call; saying that my children had missed an appointment and that I would be charged a $70 fee. Unfortunatly I knew nothing about the appointment as it had been set by their mother, (we are divorced) who had passed away 2 months ago. I explained this to the receptionist who was very rude and was told the the appointment had been confirmed. (not by me) and that I would have to pay for the appointment. She asked me when I would like to reschedule when I told her that unless we could get this m... read more

Anonymous 

on Wellness

12 years ago

Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly 

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Fairly Easy Are you going to visit this provider again? Sure 

MAP 

on Wellness

12 years ago

The one person staff was friendly and professional as was Dr Romano during the visit. Dr Romano did not have a tech assistant so he does all the work to include teeth cleaning. I'm not a wimp by any means having had braces and such as a child but I found him to be a bit rough during the cleaning. At completion, the warm friendliness ceased and I felt as if I had been dismissed. I will return ... until I can find another dentist. End result: My needs (teeth cleaning and check up) were met . Note: Housemate and neighbor are co... read more