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Dr. Erin S. Gardner, MD
- Doctors
- Town and Country, MO
About this business
Location details
3009 North Ballas Road, #300A, Town and Country, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a great physician! My experience was excellent. I appreciated the attention to detail, as well as the comprehensiveness of the explanations.
Dr. Gardner provided me with excellent care.
Would not recommend this service to anyone. 13 weeks to get in to see the doctor. Friday before scheduled surgery(on Monday) was told that because of my high insurance deductible that I would have to pay for the surgery before I left that Monday(May 1). I ask for a ball park estimate, was told $800-$3000. I explained that they would have to bill me, was told they don't bill or accept installment payments. I cancelled the surgery. I was called 2 weeks ago for a follow up visit. 6/6/2017
Business response:
I wish you had posted your name; it really does offer a meaningful opportunity to respond. That said, I do share your concerns about the challenges of high deductible health plans. For that reason, I travel several times a year to Washington, DC, to advocate for more economical and sensible health care choices on behalf of you, my other patients, and our community at large. Please contact the office so that we may expeditiously forward on any paperwork to your new dermatologist of choice.
Dr. Gardner and his staff are GREAT I had skin cancer surgery 3/28 and I couldn't have been treated any better. When I called to make my appointment, I spoke with John who was excellent, He is a big asset to the staff When I think of all the staff, there is only one word GREAT. Dr. Gardner is the best. He has done surgery on me for the second time (14 years ago) I will refer anyone I know to him. I received a call today checking to make sure I didn't have any problems Thanks
Business response:
Jan, thank you very much for your kind words. It is true that we take pride in our customer service, and wish to elevate the patient experience to the highest level. You may count on us to continue to strive for excellence in patient care, as well as experience.
Slim to none.more interested in impressing student than my concerns.I wanted biopsy but he didn't think necessary. Gave same cream had been using for 2 months with minimal change. Took blood in office to make sure was nothing internal but lost blood and denied taking it.
Business response:
Sir, I appreciate you posting with your name. There is a mistake, however, in your facts and your assumptions. Dermatology Specialists is a dermatology practice; we treat and heal the skin. We have not drawn a single vial of blood in the office in more than fifteen years of practice. You have clearly misremembered, and I wish you well with the future dermatologists with whom you may get to work.
Very smart. Takes time to really listen. Staff is excellent!
Dr. Gardner and his staff have been delightful while managing my extensive facial sun damage. He is neat, well groomed, thorough and personable. Professionally he has exceptional training and technical skill. Throughout the course of treatment he has informed me clearly in language I can understand. I particularly enjoy his dry sense of humor. I am certain that I will not hesitate to consult him for future problems.
I was impressed how well and efficient he done his job. He is very good at what he does. I would send anyone to him and feel confident that they also will be impressed. Thanks for the job well done on my surgeries. Thank you again. D.Jaggie
Business response:
Thanks for the great review. We work hard to meet and exceed patient expectations. Our commitment is to outstanding results, especially for our surgical patients.
As a mature/insightful adult, I expected to meet with the same level of intellect and maturity. This did not happen. Gardner met me with an insincere handshake gesture. He repeatedly snapped at me for being relaxed/without fear or anxiety. He left the meeting the same way he entered. The nurse giving the injection into my mole area was cold and hurt me. She knew she was hurting me. She gave no sign of caring 'at all.' I went home bruised and sicker than when I arrived. Consumer beware!!
Business response:
Well, we are surprised to read this sort of review, and regret that you felt less than well taken care of. Generally, a physician visit may be anxiety-provoking for many reasons, and unexpected news may influence perceptions about one's experience. As one may read on our website, we strive daily to provide the highest quality decision-making and treatment for our patients, so they may achieve great outcomes and be empowered to live a healthy skin lifestyle.
Frequently asked questions about Dr. Erin S. Gardner, MD
How is Dr. Erin S. Gardner, MD rated?
Dr. Erin S. Gardner, MD has a 3.5 star rating with 70 reviews.
When is Dr. Erin S. Gardner, MD open?
Dr. Erin S. Gardner, MD is closed now. It will open tomorrow at 8:30 a.m.
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