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Dr. Doctor
- Doctors
- Carrollwood, FL
About this business
At Tampa General Medical Group we are committed to partnering with our patients to help them achieve their best health possible. We strive to provide high-quality, personalized, cost-effective care to our patients by listening to their medical concerns and encouraging their involvement in important decisions. Our board-certified internal medicine and family medicine physicians take pride in focusing on improved health through prevention and evidence-based care. Our goal is to empower our patients to advocate for their health... read more
Location details
13860 North Dale Mabry Highway, Carrollwood, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was surprised the wait time wasn't too long and the staff was very friendly and professional. The Doctor was not in a hurry and took time to make sure all my questions were answered.
For each of my 3 visits (2 in person, 1 telehealth), I had to wait over an hour between the nurse triaging me and the doctor beginning her exam. No updates, explanations, nor apologies, as if to convey waiting 70 minutes in a paper gown is standard there. All 3 appt's were in the AM so it wasn't like she had all day to end up behind schedule. I've been to other TGMG sites, even ones with higher patient volume, and 1 hour + waits are not standard. It's just Dr. Doctor not being considerate of her patients' time.
Business response:
Hello, we appreciate your input, but regret that we didn't meet your expectations. If you would be willing to discuss this with a member of our Patient Relations/Guest Services team so they can address your concerns, please call (813) 844-7249 or email patientrelations@tgh.org. Thank you.
She gives you 15 minutes for a visit and have to wait 3 months in between visit. Staff is not great
Dr. Doctor is always so pleasant during visits. She listens to me and displays receptiveness to work with me and make changes when needed.
Business response:
Thank you for this great rating, and have a fantastic day!
Excellent doctor! Dr kervin was thorough, understood my situation and methodically and comprehensively explained all my options and suggested the ideal way to resolve my complaints. I am 60 plus and have had to consult quite a few doctors in my time. I can confidently say that I will not be changing doctors now that I have had the good fortune to consult with Dr Kervin
Business response:
Hello, this positive review means a lot to us. Thank you!
To repeat my last evaluation: Great service. Highly recommended. Also, the specialists she recommends are also great.
Dr. Doctor was punctual and courteous. She did not rush and answered all of my questions. She did a great job.
Dr. Doctor, as usual, was responsive to my needs, questions and concerns. She is friendly, a true professional and consistently demonstrates a caring for her patients.
Business response:
Thank you for the review and rating! Take care.
Dr. Doctor is both congenial and professional. I’m always well attended and have complete confidence in her recommendations and treatment.
Frequently asked questions about Dr. Doctor
How is Dr. Doctor rated?
Dr. Doctor has a 4.6 star rating with 89 reviews.
When is Dr. Doctor open?
Dr. Doctor is closed now. It will open at 9:00 a.m.
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