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MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices and community-based services providing care for communities throughout north suburban Boston. We are distinguished by the range of clinical care and services we provide locally for the continuum of care, including community hospitals in Melrose and Medford, urgent care locations in Reading and Medford, outpatient services, physical therapy, imaging and radiology, and lab services. Tufts Medical Center Community Care physician practice (form... read more
50 Rowe Street, Ste 500, Melrose, MA, 02176, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dr Criss was my father's pcp since 1996. He passed away 2 weeks ago. I went a month ago to his office to get fmla paperwork signed. To this day I have not received the paperwork. This doctor and his office staff could care less about their patients or their struggles. This is massachusetts, we have ample doctors and facilities to choose from. Please go somewhere else. My dad's condition may have even been prevented if his doctor was more diligent.
Front desk dark haired women is the rudest nastiest human. Whispering about patients while they are in waiting room. My mother has a massive heart attack and has been a patient of Dr. Chris for 30 years and she’s arguing with her that she’s a new patient. Dr. Chris may be talented at what he does but his staff is ignorant and very cold.
Dr. Criss had been my PCP for 20 years. I visited with another Doctor to see if they would be a good fit as my PCP. Well, Dr. Criss' office found out about the appointment and dismissed me from their practice-even though they had treated me since. Apparently, a patient is not allowed to look into other providers without taking the chance that your current PCP will dump you. I was faced with having to find another PCP before my blood pressure medication ran out. I told the office that I saw that Dr. Criss was accepting new pa... read more
The worse office experience. My mom came to the office at 4 PM for her appointment at 4:15. Prior to her appointment, she wanted to make sure that her insurance is accepted. She was told they don't know and she needs to call the insurance. It took 2 min to call the insurance to make sure it was accepted. Then she was told they don't know this insurance. She took a day off, drove for 45 min to get there and was told they won't take her because they don't know this insurance and they need to verify. She was refused for an appo... read more
Rude, nasty women answering phones and when you come in for an appointment they ignore you like they don’t see you. Then give you an attitude. I had a medication issue that was personal. I asked them to leave him a note, they said no you were to speak to them only. I’am the 7th person today that has said the same thing. I’m leaving this practice. He’s gonna loose all his patients if this continues.
Business response:
We are sorry that you had a less than expected experience. We strive to provide excellent service to our patients and would appreciate the opportunity to learn more. Please feel free to call our site manager at 781-979-3800 to help us improve our care.Thank you for taking the time to review our practice.
I've had Dr. Criss for years and I find him professional, kind, willing to listen and knowledgeable....
Great Doctor but staff is horrible never calls back. Front office staff is the key to having a successful practice and this one is NOT worth the aggravation .Coming from an over night stay at MWH and we cannot get a follow up appointment for 5 weeks and my 85 year old mother in law is still in a lot of pain. Visiting nurse has also been calling office as well and no return phone call. Practice is taking on more than they can handle since Dr Nadelson and Dr Luke left.
Beware.. The front office is horrible. They ask you personal questions to decide if your important enough to be seen. Their attitude is highly unprofessional and was just hung up on by Lita as I was asking questions. Super passive aggressive and will never be back. I have over 4 family members that go there all have the same issue.
Saved my life twice. Caring, knowledgeable, and very good at what he does. No nonsense, he tackles the tough issues.
Dr. David I. Criss, MD has a 2.4 star rating with 37 reviews.
Dr. David I. Criss, MD is open now. It will close at 6:00 p.m.
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