Dr. Brenden Mcrae, MD

Anonymous 

on Healthgrades

a year ago

The care was okay but wait till you go through the billing nightmare. Even when you try to pay and bend over backwards to pay, they keep sending bill after bill like some magazine subscription you can't cancel. Then you pay it and another one shows up for the same service because they didn't bill you enough the first 3 times. A corrupt and irresponsible cash grab. 

Antonio Lozano 

on Healthgrades

2 years ago

I’ve been seeing Dr. McRay for well over a decade. I have had many issues in the past with his office. The first one was after I enrolled in one of his allergy treatments. After 2 full years of paying him for it, he and the company that he contracted for the vials, decided to terminate the contract and left me hanging without any recourse. Fine, these contracts terminate unexpectedly sometimes. I gave him a pass and continued seeing him for others medical reasons. Lately(the last 5 years) when you need a doctor because one i... read more

Troy H 

on Healthgrades

2 years ago

I have been going to see Dr. Mcrae for years. I just went to Dr. Mcrae for Migraines this week and he was helpful in getting me everything I needed. He offered advice and made sure to walk through the options with me. He also helped me understand what the best route to take would be to not spend all of my money on medicine! He is patient and He is truly concerned about the health of those who come to see him. 

Barbara Parker 

on Healthgrades

3 years ago

Dr. McRae may be hard to get in with, but he is a very good, knowledgeable doctor. He was able to diagnose something on one of my grandchildren that no one else could. He also did a great job suturing my husband’s face up when he got in a boating accident. 

Anonymous 

on Healthgrades

3 years ago

I think Doctor McCrae and the PA’s are very qualified and easy to work with. The other staff is either incompetent or over-extended. Calls rarely get answered other than through an answering machine, and messages are either ignored for days or not properly followed up. This has been terrible for well over a year. 

Anonymous 

on Healthgrades

3 years ago

I have been going to them for years. I used to refer everyone I knew to them. But in the past year or so, it has been very frustrating to get a hold of anyone in the front office for an appointment, for test results, or for prescription refills. I just finally got a hold of the front office for an appointment and the wait time was a month! Finding a new primary care doctor. 

Anonymous 

on Healthgrades

4 years ago

While I do believe the PA's are excellent at Dr. McRae's office, I have been very disappointed with the entire office staff. They lack all sense of urgency when it comes to returning phone calls, answering emails, approving urgent surgery orders submitted by the radiologist at SMIL and providing test/imaging results. SMIL called me within minutes of receiving my mammography and biopsy results so that I wouldn't have to worry any further. I'm still waiting on McRae's office to call me. They did manage to call daily however, w... read more

Amy 

on Healthgrades

4 years ago

Customer service has continued to decline. Very difficult to get ahold of front desk to schedule and then 3+ week wait time for an established patient appointment. I initially had a great and very knowledgeable FNP but since she left I have not really felt great about the whole overall experience with this practice. I will be looking for a new one. 

Anonymous 

on Healthgrades

4 years ago

Excellent Doctors. However, it is near impossible to have the front desk answer the phone or return calls. I was happy with every doctor and nurse practitioner we have seen there, but the ridiculousness of non existent front desk help is enough to make me change doctors.