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Dr. Brandon N. Sorensen, MD
- Pain Management
- Visalia, CA
About this business
www.pacificspineandpain.com
Location details
805 West Acequia Avenue Suite 1-D, #1D, Visalia, CA, 93291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Sorensen and his staff are very helpful, kind, and caring. There can be, at times, longer waits, but I really believe that is because he takes the time to sit and listen and address patient's questions, concerns, and well being. He really wants to reduce your pain, and wants to figure out how to make you feel better. They do have a very busy office, but that's what happens when you find a provider that really cares, and wants to improve your quality of life!
My ortho referred me several times, and I never got a call from the office
Business response:
Norma, I'm sorry that you are having problems with the office. I informed my Office Manager of this. If you are still interested in coming here, please call 559-713-6515 and ask for Brandy. She is aware.
The dr is great the staff is HORRIBLE!! They never return calls, (I called 5 times and left a message every time and never received a call back) I even asked for a call back from the dr (never got one and I'm sure it's because he was never given the message), I waited over 2 months for a referral that they said they called in (I ended up finding a surgeon on my own), you can never get you in and they are extremely rude and not at all helpful! I have stopped going to the dr because of the staff!
Business response:
Hello, I'm really sorry this was your experience at my office. Hearing this about my Staff and them not returning your call really upsets me. I informed my Office Manager, Brandy, of this. If I can make it right for you, please ask for her directly and let her know that I am waiting for your call. She is already aware.
I just seen him once very Perfeshinals very easy to talk to
Great Dr. but if you have to deal with the office manager Elana at all it's a lost cause. This woman is beyond rude in person and especially over the phone. She makes me not want to come back no matter how much pain I'm in.
Business response:
Chrissy, sorry to hear that my former Office Manager was rude to you. That is not acceptable. My apologies.
I really enjoy going to him hes a great Doctor.thank you for your help
Me and my wife have been seeing Dr. Sorinson for over a year. Firstly, his previous staff have always been nice and conducted themselves in a professional and courteous manner. I'm not sure why someone said they haven't but we've been there a ton of times and always his staff were pleasant. Dr. Sorinson is an outstanding Dr. Sorinson listens to you and absolutely cares. He isn't robotic like some Drs. He gets to the root of your problem. overall he is kind, considerate, and all around great.
Only got to see the doctor once. He and his Assistant are very nice but the staff is awful. They don't listen. If they had a more competent staff this would be a nice place to go.
Frequently asked questions about Dr. Brandon N. Sorensen, MD
How is Dr. Brandon N. Sorensen, MD rated?
Dr. Brandon N. Sorensen, MD has a 3.9 star rating with 71 reviews.
When is Dr. Brandon N. Sorensen, MD open?
Dr. Brandon N. Sorensen, MD is open now. It will close at 5:00 p.m.
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