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Dr. Alberto L. Castiel, MD
- Family Practice
- Orange Park, FL
About this business
Location details
1677 Wells Rd, Ste C, Orange Park, FL, 32073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been seeing Dr. Castillo for more than 20 years now and I find him to be extremely caring. I can call him anytime and on any day. Outstanding bedside manner. He really listens to me. Outstanding staff too.
Have been going to Dr. Castiel for last 6 years. Love that he is thorough, compassionate and makes time to listen to my concerns no matter how busy he is.
Dr. Castiel, Mark and Rob are very good to assess your issue quickly with solutions that allow you to get back to work and other activities with little delay.
I have Know Dr. Castiel for over 30yrs. He is the most knowledgeable and careing physician I have ever known. He truly has the patients best interest in all that he does.
While I always liked Dr. Castiel he constantly interrupts you when you are trying to explain your symptoms and has the most incompetent office staff I have ever seen. It's not worth going there as you have to deal with them for appointments and refills.
Business response:
Apologies for your perception of this, details of the medical history taking must be obtained from patients because 90 percent of the history leads to the correct Diagnosis. If the history is vague, the diagnosis will not be accurate. Thank you for allowing me to improve! Apologies for any inconvenience, we strive to provide the best healthcare available anywhere.
THE ENTIRE TEAM IS FANTASTIC!!!!!
Dr Castiel is a very competent physician, however, his office staff and PA (Rob in particular), are very unprofessional and incompetent. Whenever you call, they put you on hold forever and if youhang up and try again, they still put will put you on hold. Even during appointments, you wait a long time (about an hour) in the waiting room and then when they take you in, you still have to wait for the Dr. - another 30-45 minutes. I would not recommend this office to anyone!!
Business response:
Thank you for allowing us to improve! Staff has been replaced to ensure your experience here is only of high quality and user friendly. Apologies for any inconvenience, we strive to provide the best healthcare available anywhere.
Dr. Castiel is extremely compassionate, will spend time with his patients and without question makes sure patients understand their diagnosis and reason for prescription drugs, prior to leaving his office. My trust in his diagnoses is unwavering.
Frequently asked questions about Dr. Alberto L. Castiel, MD
How is Dr. Alberto L. Castiel, MD rated?
Dr. Alberto L. Castiel, MD has a 4.1 star rating with 84 reviews.
When is Dr. Alberto L. Castiel, MD open?
Dr. Alberto L. Castiel, MD is open now. It will close at 4:30 p.m.
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