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Douglas Roofing Inc
- Roofing
- Vienna, VA
About this business
Location details
10503 Wickens Rd, Vienna, VA, 22181, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From our initial contact with Jack in early March to receiving the warranty certificate from Sean in mid April, every interaction with Douglas staff was polite and professional. Kyle met with us twice to make sure all our questions were answered and we understood the process. On installation day, Nick was here along with Jack to help ensure everything went smoothly. The installation crew were respectful of our property and worked diligently to complete the project in a timely manner. It’s evident that everyone at Douglas is ... read more
Thank you for making a stressful situation appear seamless. From my initial contact, Alfred and the rest of the team went above and beyond, customer service is top notch. I would recommend Douglas Roofing to anyone needing roofing work.
I had a very disappointing experience with Douglas Roofing. From the beginning, their sales team lacked clear communication and professionalism. Promises were made during the sales process that were either vague or never followed through on once the project moved into production. It felt like their approach was to undercut pricing just to secure the job, but that came at the expense of quality and proper expectations. There was a clear disconnect between what was sold and what was actually delivered. Communication during the... read more
I would recommend Douglas Roofing. From the start, communication and responsiveness were excellent. They worked effectively with my insurance company to provide documents, photos, and videos to support a claim for a new roof: They were helpful (and patient with me) during the process of selecting a shingle color. They were flexible with scheduling. The operations/installation crew was efficient and competent, and they cleaned up completely. I have foam insulation in my attic. I was concerned that the replacement of some of t... read more
Douglas Roofing was expedient, professional, and through. Any questions or requests received immediate attention. Superior Job!
Frequently asked questions about Douglas Roofing Inc
How is Douglas Roofing Inc rated?
Douglas Roofing Inc has a 4.9 star rating with 251 reviews.
When is Douglas Roofing Inc open?
Douglas Roofing Inc is open now. It will close at 5:30 p.m.
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