This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Don's Adopt A Car
- Car Dealers
- Cadillac, MI
About this business
Location details
11600 W Watergate Rd, Cadillac, MI, 49601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had spent over $22,000 on my 2019 GMC Acadia; the mileage was nice. However, 3 days after the purchase of the vehicle I found myself traveling down to Cadillac another 2 hours to have the temperature gauge fixed because it wouldn't move no matter how long the car was running, causing me to panic because I have small children and didn't want to be stranded on the side of the road. I also had numerous complaints, my 3rd row seat had a faulty seatbelt buckle, the sunroof had a broken clip, etc. Once I had made it to Dons, I w... read more
Ripped off my girlfriend, she didn’t have her vehicle for more than year before the engine failed her - it took all summer to repair and THEY also damaged the brakes and were prepared to not share that info. Expensive repair and bad customer service. She’s disappointed to say the least. Service dept. needs training and sales team is scummy.
As a fellow car dealer myself, the customer service and honesty experienced here is top notch. Their staff was especially helpful and made the process of working with them enjoyable. Matt and Andy were awesome, and the hot wheels cars were super cool as well. Would highly recommend to anyone even as a competitor!
Best used car buying experience I’ve ever had! Everybody was great to work with and they stood by their included warranty. I had a check engine light come on shortly after purchasing and they took care of me no questions asked. 10/10 for customer service, fair pricing, and professionalism.
Two of the six vehicles I've purchased from a dealership were from Don's Adopt a Car. They didn't deliver on the two simple asks I had which were an alignment/ tire balance for a shake in the Tahoe I bought last Friday, and a FULL detail I could see it needed when I test drove it and put my deposit down. When I brought up my concerns in an email I was met with downplaying the situation, what felt like excuses, and I uncovered the lie I was told about the vehicle being aligned. They did offer to detail it again if I brought i... read more
Frequently asked questions about Don's Adopt A Car
How is Don's Adopt A Car rated?
Don's Adopt A Car has a 4.5 star rating with 167 reviews.
When is Don's Adopt A Car open?
Don's Adopt A Car is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com