Done Right Carpet & Restoration Inc.

Marilynn R 

on BBB

5 months ago

Opened up the toilet tank cover and there was mold! John came and took care of it quickly and professionally. The toilet tank is now clear of mold and clean. I would definitely use him again. He gave lots of helpful advice to avoid mold in the future. 

Adam W 

on BBB

10 months ago

Done Right came next day and cleaned my carpets Highly recommend great service friendly very happy with work 

Andrew S 

on BBB

a year ago

I contacted Done Right for mold removal and they were able to make it out same day and take immediate action. John was very helpful with answering any questions I had, along with explaining in detail what happened and how it can be treated. Highly recommend!! 

James E 

on BBB

a year ago

I contacted Done Right because they're based in my neighborhood of Spring Lake Park and I try to support local business. I had a good gut feeling about my company choice based on their positive web customer reviews and nearly 30 years in business. So, I discovered on Saturday, October 15th, that my daughter's basement bedroom carpet was sopped after the recent storm and may have been taking on water even before that. She had been staying at her mom's over the past month. Good thing, because she would have been breathing in b... read more

THOMAS N 

on BBB

a year ago

Customer : Tom N Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Hands Down the best customer service we have had recently. Waterpipe burst and caused two rooms to be partially flooded, called Done Right at 6:00am and they were at our door in less than 90 minutes, there professionalism and knowledge help us relax knowing that we were being taken care of !!! Great Job !!! 

Jeanie B 

on BBB

a year ago

I contacted Done Right through the BBB to get a quote on mold in a newly purchased home in Andover. I received a response within the hour and they arrived an hour later. Jon the owner was very professional and knowledgeable on what the process would be to treat the mold issue and what steps we should take to prevent this in the future. The quote for the job was given on the spot and no waiting till later or the next day to receive one. Jon and his helper were able to start immediately which was beyond my expectations and a h... read more

Gerard N 

on BBB

2 years ago

We couldn't not have been happier with Done Right Carpet & Restoration. John quickly responded to our call, assessed the problem thoroughly, explained what needed to be done in a way could understand. and started the right mitigation that day. He kept our insurer in the loop which expedited our claim. Two days later the problem was behind us. I highly recommend Done Right Carpet & Restoration. 

Jason H 

on BBB

2 years ago

Very knowledgeable and had some helpful hints on how to save money on our project