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Done Right Automotive Auto Repair

3.2

About this business

Our shop offers car repair. If you have an auto problem we can help you turn it into an affordable reality. We also offer a 24 hour towing service. 

Location details

1421 Winfield Dunn Pkwy, Sevierville, TN, 37876, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
WedClosed
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.2645 reviews
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Joe D.'s profile image
4 years ago

Complete scammers, the 5 star reviews are fake, these guys just keep adding to the bill until you refuse more repairs, then make you sign off saying no refunds because you refuse to make needed repairs. They take advantage of out of towners, just like many other reviewers say. I Brought my car in for an obvious wheel bearing humming sound and a CV shaft clicking. They told me I'd need a $68 inspection to tell me what is wrong. After that, they told me it needs ball joints for $700. I told them it is a wheel bearing and CV sh... read more

Pug K.'s profile image
5 years ago

Was camping with my in-laws and they had a blowout on the camper before the Gatlinburg exit on I40 around 6pm. They dropped the trailer to get a replacement tire to allow them to get to the campground. Knowing they had no other options, he would only sell them a full set (4) for $1200. Online the tires are $83 each. 

Kelly M.'s profile image
7 years ago

While vacationing in our rv we discovered our tow car tire was extremely low. I stopped into his shop to see what was the matter. Instead of trying to sell me a new tire, owner, Rick Dunn, suggested we see if it could be repaired. Sure enough, all it needed was a plug and now is air tight. They also notice a rear brake light was out, ordered our specialty lamp and popped it in as soon as it arrived (which was faster than I’d ever seen delivered). He was a gem to talk with as well, as extremely fair priced. If you EVER need a... read more

George G.'s profile image
7 years ago

We were on vacation and had a nail in our tire on a Sunday and it was losing air. Done right was one of a couple places that were open . They were ki d and very helpful. The tire couldn't be repaired, so they mounted our spare instead. That was done in like 10 minutes. The spare was 2 inches smaller so we had them order a new tire. They got the new tire as n changed out the spare in no time flat. The price was fair, and the job was DONE RIGHT! 

Joseph M.'s profile image
7 years ago

Absolutely terrible service all around. The epitome of a con artist. Nobody should take their car here to be serviced. 

Sherry V.'s profile image
8 years ago

Took vehicle in for engine losing oil pressure, 1700.00 in repairs , now has bad engine knock, they only accept cash and debit card in payment, chasing the owner to pay for repairs is laughable, then owner offering to purchase the truck at a low ball price after repairs , this is a Mickey Mouse operation at its best. Only good thing Dave, a employee ,is great and he is put in a bad situation everyday with this owner. Consumer beware of this Business ! Dave I hope you find a more respectful company to work for. 

Jeff S.'s profile image
8 years ago

Glad for no drama other than breakdown! While I was heading to Florida my car started making some kind of noise had to get off the highway was towed from Dunkin' Donuts didn't charge me for the tow good deal they fixed my car within a day had to stay over overall it wasn't too bad of a headache they were fast reasonable and extremely nice 

Riley E.'s profile image
8 years ago

I am so lucky that this shop was opened on a Sunday. Tried to start my car after grocery shopping and it wouldn't start had it towed to this shop. It needed spark plugs and wires. price was very reasonable and they didn't charge me for the tow I call that a win win for a Sunday. 

Gary S.'s profile image
8 years ago

THANK THE LORD FOR COUPONS! I usually go to Jiffy Lube to get my oil done but I was in the area and I had a coupon for done right so I tried them out. They had me in and out in 15 minutes with the coupon I only paid $20 plus tax will definitely come back. 

Frequently asked questions about Done Right Automotive Auto Repair

How is Done Right Automotive Auto Repair rated?

Done Right Automotive Auto Repair has a 3.2 star rating with 645 reviews. 

When is Done Right Automotive Auto Repair open?

Done Right Automotive Auto Repair is open now. It will close at 6:00 p.m.  

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