Donald & Sons Water Heaters LLC

clarence bates 

on Google

a week ago

From the first call to the final visit, everyone showed a clear focus on customer satisfaction. I needed a new water heater and spent a month comparing plumbing companies and getting estimates so I could choose the right team. I have absolutely nothing to complain about. I was truly impressed by the level of care, communication, and attention to detail from everyone I worked with. The whole crew handled the installation smoothly and professionally, and it’s clear the leadership sets high standards for quality service. Thank ... read more

marco mann 

on Google

a week ago

I had a leak in an older cast iron sewer line connected to the main drain in my house, and because the damage was on the main outlet, it needed quick plumbing repair. I called Donald & Sons Water Heaters LLC on a Sunday morning, and Giovanni answered right away. He checked with Antonio to confirm availability, and I got a call back within 10 minutes. That kind of response is impressive any day, and even more so on a weekend in Phoenix. Antonio arrived a little over an hour after my first call. He inspected the pipe, explaine... read more

Kari Craig 

on Google

2 weeks ago

I called first thing in the morning after we woke up to water on the floor from a leaking water heater. Since our home is newer, we were surprised to find that the tank had developed a seam issue. Antonio inspected it, explained the problem clearly, and confirmed the unit needed to be replaced. The office team already had the installation details on file, checked the warranty right away, and quickly arranged a new water heater for us that same afternoon. The whole plumbing process was handled fast and professionally, from th... read more

Ryker Lloyd 

on Google

2 weeks ago

I had a clogged kitchen sink, and the first plumber I called came out right away. Kaden took the time to explain not only the drain blockage, but also a few other plumbing issues that could affect how my sink and pipes work over time. He was very professional, friendly, informative, and polite throughout the whole visit. He cleared the clog quickly and made sure everything was draining properly before he left. He also gave me helpful tips on simple maintenance and what to watch for so I can help keep my kitchen plumbing syst... read more

Violet Wood 

on Google

3 weeks ago

Mateo came to my home in Phoenix to clear a clogged kitchen sink drain. He listened carefully to what I was seeing, explained the plumbing work step by step, and was very thorough from start to finish. He also took time to answer my questions about simple drain maintenance and ways to help prevent another backup in the future. What really stood out was that I had cleared everything out from under the sink before he arrived, and he put it all back neatly when the job was done. He even wiped down the area and cleaned the kitch... read more