This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Don Wood Lincoln Collision
- Automotive
- Athens, OH
About this business
Location details
2065 E State St, Athens, OH, 45701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Reasons why NOT to buy a Lincoln Navigator, and from Fair Oaks Lincoln, Naperville, IL.Bought a used 2023 Lincoln Navigator with ***** miles out the door $92,000 from Fair Oaks Lincoln, Naperville on 3-1-25. Since the purchase, every week, there will be insane amount of dust (see pictures of 1 week pile up on the dash board). I've gone in 3 times (almost every week, except 2 weekends of spring break). The dealer would clean and cannot find the root cause. Took pulling teeth for them to get me a loaner. I traded in my old Nav... read more
Bought vehicle in September of 2024, dealership Salesman gave me 3 set of keys for vehicle which all 3 key fobs worked , but the slide out metal key of 2 of the key fobs wasn't to my vehicle, IT notified the dealership 3 days later and here it is 7 months later and still no slide out metal keys for key fobs, everytime you call Salesman, Manager, or Service, you get a different story every time, and here it is April of 2025 and STILL NO KEYS...so if the 1 key i have ever get lost or key fobs stops working I'm screwed getting ... read more
I purchased a lease on January 31, 2025 for a new Hyundai Kona. I was promised a delivery for Feb 15th. I sent daily messages to ******* their sales representative, receiving AI generated assurances that my vehicle will be delivered soon. After waiting for 20 days, I sent a message to cancel the release on March 5. After I did not receive any response, I assumed that the lease had been cancelled. Come to find out today after I received a bill from Hyundai finance, that my lease had been started on January 31st. I still have ... read more
I purchased a lease on January 31, 2025 for a new Hyundai Kona. I was promised a delivery for Feb 15th. I sent daily messages to ******* their sales representative, receiving AI generated assurances that my vehicle will be delivered soon. After waiting for 20 days, I sent a message to cancel the release on March 5. After I did not receive any response, I assumed that the lease had been cancelled. Come to find out today after I received a bill from Hyundai finance, that my lease had been started on January 31st. I still have ... read more
I've been going to Ed Howard Lincoln for service on my Town Car for years. Their service advisors and mechanics are extremely professional, knowledgeable and personable. They always get the job done. I recommend Ed Howard Lincoln without reservation.*** *.
We received outstanding customer service from ****** **********. ****** understood what we were looking for, got us the best price and explained the entire process for leasing. ****** took the time to explain everything to us even helping set up the Bluetooth, Sirius and navigation. He went over all the driving options, I couldn't be happier
Business response:
Thank you for the 5 star review
We received outstanding customer service from ****** **********. ****** understood what we were looking for, got us the best price and explained the entire process for leasing. ****** took the time to explain everything to us even helping set up the Bluetooth, Sirius and navigation. He went over all the driving options, I couldn't be happier Thank you for the 5 star review
Excellent customer service by ****** in the service ***** She is knowledgeable and follows up on repairs
I was sold a 2021 Lincoln Navigator, black label..It's transmission is slipping.I've had multiple things fixed on it already.The warranty is up in 3 months and I've only put ***** miles on it since I've owned it.. they want to buy it back for 20k less and won't buy it back through the lemon law... I've talked to multiple people and nobody seems to have any answers.Just I'm screwed.I never would of thought lincoln would of done this to me. I'm so sad about this.
Business response:
I have reviewed the complaint as well as the guests vehicle service history. At this time the guest has not complained of any transmission concerns with the vehicle, the warranty items that have been addressed were cosmetic issues as the vehicle was bought used but all concerns have been documented and corrected. I will reach out to the guest to make sure everything is OK, if there is a transmission issue it is covered under warranty till 3/29/2027 or ****** miles which ever occurs 1st
Frequently asked questions about Don Wood Lincoln Collision
How is Don Wood Lincoln Collision rated?
Don Wood Lincoln Collision has a 1.1 star rating with 28 reviews.
When is Don Wood Lincoln Collision open?
Don Wood Lincoln Collision is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com