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Don Wood Inc.

1.0

About this business

Location details

900 E State St, Athens, OH, 45701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
1.026 reviews
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Emma M's profile image
Emma M 
a month ago

Faulty remote start put on brand new vehicle and I was told it was my fault that I didn't know how to work it. The unit was faulty, the company fixed it, but it quit working again! Don Wood refuses to acknowledge this issue, have been ignored repeatedly. Then the car malfunctions, again no one will return messages from Don Wood like they were in the past. Mind you car is BRAND NEW and has a warranty, but they cannot get it in for repair or offer a loaner. So I've bought a useless brand new vehicle with warranty for over 30 g... read more

David S's profile image
David S 
3 months ago

Went to dealership on Wednesday with online price on a ram truck. Talked to salesman and then sales manager. Manager said he didnt like the online advertising, then proceeded to tell me I didnt qualify for certain rebates. Started deal with full retail price and explained what my starting price would be. Online price was $44318, his starting price was over $51000. Also said if I wanted to finance, I loose the rebates. What a bad way to do business.***** ***** 

Cambren W.'s profile image
Cambren W. 
3 months ago

I took my 2003 Dodge Ram 1500 in to have the brakes fixed. They said they fixed them but they still were not working properly. I took it back to them and they said it was good to go. I paid over 1,000$ and my truck is not safe to drive due to them not fixing it right. I would not recommend Donwood ********* in ***** **** for any services. 

Sean B's profile image
Sean B 
4 months ago

I am writing to express my deep frustration, disappointment, and anger regarding the way I was treated at Don Wood **************** during my recent attempt to purchase a silver 2021 Chevrolet Silverado RST from the ************* location. What should have been an honest business transaction quickly became a dishonest ordeal. Your dealerships conduct, particularly that of your sales representative *******, has made a lasting and overwhelmingly negative impression. I invested a great deal of time, energy, and good faith into ... read more

Kamesh G's profile image
Kamesh G 
6 months ago

I purchased a lease on January 31, 2025 for a new Hyundai Kona. I was promised a delivery for Feb 15th. I sent daily messages to ******* their sales representative, receiving AI generated assurances that my vehicle will be delivered soon. After waiting for 20 days, I sent a message to cancel the release on March 5. After I did not receive any response, I assumed that the lease had been cancelled. Come to find out today after I received a bill from Hyundai finance, that my lease had been started on January 31st. I still have ... read more

Joshua P's profile image
Joshua P 
10 months ago

I have absolutely nothing good to say about this dealership. They have had my car for two months and no one has reached out to tell me what is going on. I got hyundai involved and they have lied to both of us. Now I have to get an attorney because I am done being lied to. And hyundai says there is nothing they can do. I think it's time the dealership make it right with me 

Stacy S's profile image
Stacy S 
a year ago

Worse dealership I have ever dealt with !! Was good when they were making the deal for me to lease but once it came to paper work they messed up everything!! Traded my lease in on another May 8th and still today June 20th their paper work is still not correct with the bank. I had to call the bank and get all info for Don Wood so they can do their job right. Now my temp tag is up and they said I would have to go to BMV to get another. Stated first paper work was missing lease cost for miles over needed me to resign and that n... read more

Bonnie S's profile image
Bonnie S 
a year ago

Don Wood Automotive in Rockbridge Ohio does NOT tell you the truth, **** ***** was the dealer and we specifically asked is motor & transmission sound he said yes only one owner of the vehicle. Within 24hrs the check engine light came on, I wanted to return the van he said no we will not take it back but we will fix issue. We took van back on Thurs 2/15 and they called said can pick up 2/16 transmission 2qts low. We parked van at home did not drive till Sunday and while driving to do shopping the check engine light came back ... read more

Jonathan L's profile image
Jonathan L 
2 years ago

Absolute pathetic excuse for a dealership. Worked for 3 days with **** trying to buy a Sequoia. I have a check ready for a vehicle, but **** and the sales manager refuse to give me numbers unless I finance with Toyota because they will make money on the finance. Avoid this place at all costs. Dishonest crooks! I will be taking my business somewhere else. 

Frequently asked questions about Don Wood Inc.

How is Don Wood Inc. rated?

Don Wood Inc. has a 1 star rating with 26 reviews. 

When is Don Wood Inc. open?

Don Wood Inc. is closed now. It will open at 8:00 a.m. 

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