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Don Davis Ford

4.0

About this business

Location details

633 N Watson Rd, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.01,993 reviews
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cynthia m's profile image
cynthia m 
a year ago

was told to take car up to the dealer ship repair shop because my husband car was leaking gas and some other stuff July 31 still have not gotten the car back it will be three weeks on Monday 8/14/2023 no communication skill no call back no nothing my kids start school and they don't offer rental cars poor service. since they had the car no one has look at it and they had it for 2 weeks already 

Jayci W's profile image
Jayci W 
2 years ago

They sell broken cars. We purchased a used vehicle from them at the very end of 2022. Shortly after we realized it had a slow coolant leak, so we had a diagnostic done at a third party, who diagnosed it with a cracked radiator that needed full replacement. $1500. The car was sold to us that way, even thought they claim to do a "rigorous inspection" of vehicles before sale. We called Don ********************* they did it for $600, for a car they sold broken. Fast forward a few more months... catastrophic engine failure. So we... read more

Michael F's profile image
Michael F 
2 years ago

I bought a used car from Don Davis Nissan. Within 24 hours I had to take the car back to the dealership because lights started flashing on the dashboard. They took it to the shop and said it was just a sensor. I told the finance manager I don't want a bandage on it i want it fixed. He said they don't do that. Well now 3 weeks later the transmission is gone. so i had the car towed back to be fixed and they just tried to sale me some more older cars with more miles and for more money and said i will be upside down with the car... read more

Pedro R's profile image
Pedro R 
2 years ago

A sales or finance employee was agressively pushing against my shoulder and repeatingif anything changes let me know interrupting me aggressively rudely as i left the building. He was matching my pace as i walked out of the building pushing against my shoulder with his while walking and pushing me sideways with his shoulder. Then he ran out after my vehichle as i was driving off with an offensive stance. They took it personal as i left and were basically being offensive because they could not take the rejection. Feeling assa... read more

Bailey L's profile image
Bailey L 
2 years ago

They do not even deserve a 1 rating it should be 0. Bought a brand new pathfinder and absolutely hate the way it drives it shifts horribly and called the next day and manager ******/******* dont even know couldnt understand him half the time basically said sorry cannot help you. I asked to return it for a different vehicle not a pathfinder at all and he said sorry you have to get one of the same value due to contact. Wouldnt let me get my vehicle wouldnt even discuss it at all !! Will never recommend them to anyone they were... read more

Sabella G.'s profile image
Sabella G. 
2 years ago

Don ********************** is a complete joke. Please do not service your car at this location. I brought my car in on 12/12 because it was smoking for some odd reason. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. Ok no problem. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. I was hesitant on moving ... read more

Zandra B's profile image
Zandra B 
2 years ago

The worst experience ever at this dealership service center. I have just got my car back . I gave to them on the 13th of this month for a senor malfunctioning . I advise them of that once I brought it in and it help that once there the dash lights where on so they could see it .I was told that they would call me in two days.I advise them that I had to rent a car since dealership no longer offer that. My service advisor Christian C never called me I called on Thursday 15th and never spoke to any left messages and no return ca... read more

Ronald S's profile image
Ronald S 
3 years ago

I took my vehicle to Dan Davis service department on ***Arlington, TX 8 July 2022 10 AM. I understand that I am not the only one who needs service however I would expect them to tell me how long it would take to get my vehicle repaired. I called the service tech 4 times that evening and no answer. I called the morning of 9 July 2022 and that evening no answer. I went to Don Davis service department and there was several people sitting in the office lounging. I informed the individual (the none caring one) that I need some in... read more

Cedric B.'s profile image
Cedric B. 
3 years ago

We took our keep compass to Don ********************** in *********, **. We initially told them that we thought our thermostat was going out on our car causing it to run hot. They said it was the water pump and it would be $725 to replace. We asked them if they were sure and they said yes. Here we are two weeks later, the car is back in the shop and you guessed it; its the thermostat. Now they want us to pay $520 for the thermostats they shouldve replaced two weeks ago. Classic bait and switch. They knew it was the thermosta... read more

Business response:

The customer brought his vehicle in on 05/18. His vehicle was diagnosed with a leaking water pump. The customer approved the ************ the part came in, the tech installed it. We performed a coolant flush and pressurized the system. All components tested good. The customer picked up the vehicle on 05/31. The customer returned over two weeks later on 06/17 with the vehicle running hot. It was then diagnosed with the bad thermostat. I spoke with the customer on 06/24. I agreed to replace the thermostat at no cost to the cus... read more

Frequently asked questions about Don Davis Ford

How is Don Davis Ford rated?

Don Davis Ford has a 4 star rating with 1,993 reviews. 

When is Don Davis Ford open?

Don Davis Ford is open now. It will close at 8:00 p.m.  

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