Domus

Ari Yasunaga 

on Google

a week ago

I strongly advise anyone considering living at Domus to think twice. My overall experience has been extremely disappointing, especially with how the management handles residents and move-out charges. When I moved into my unit, it already had multiple issues — all documented on my move-in inspection sheet and through numerous maintenance requests. Despite this, when I moved out, management attempted to charge me for many of these same pre-existing damages as if I had caused them. On top of that, my unit suffered a severe mice... read more

林再仁 

on Google

2 weeks ago

My move-out experience at Domus was extremely disappointing. I was unfairly charged $275 for an "Express Clean" even though I never requested this service. Before moving out, I reached out to management to clarify what was required regarding cleaning — but no one responded. I hired a professional cleaning service and submitted the invoice after move-out as proof that the apartment was cleaned. Despite this, the charge was still applied, and no evidence was provided showing that the unit was left unclean. As a student, this u... read more

Leo Bi 

on Google

a month ago

Unreasonable people with rental agreements that is out to get the renter. We ended up paying a few grand over some fine prints. I’d be better off paying the difference and getting a better apartment elsewhere. 

Carolina Angelopoulou 

on Google

2 months ago

This building has mold in its airways and it is the reason why an ugly smell has persisted throughout our stay, no matter what we did. We had to use air cleaners to make sure our health would not be impaired. Additionally we were charged utility fees for a whole last month we did not stay in the apartment even though we had already given the keys back! We were obliged to pay for this month rent too because they wouldn’t lease for less that 12 months.. But utility fees?? That’s is absurd!! Very inflexible and poor communicati... read more

Su Jeon 

on Google

3 months ago

I recommend living at Domus if and only if you're looking for a safe and clean apartment near the Penn campus. The location is convenient, and Colby Rosenberg is an outstanding leasing manager—always responsive, kind, and helpful. That said, I did experience some issues with the management office that I feel prospective tenants should be aware of. First, my initial unit had a persistent backflow issue in the shower. Despite multiple visits from plumbers, the problem was never resolved, and I ultimately had to move to a diffe... read more