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Dominion Middle Ridge
- Apartments
- Potomac Mills, VA
About this business
Location details
12280 Creekview Cir, Potomac Mills, VA, 22192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awful administration, insecure facilities
I being living here for the past 2 years 1/2 the last half its being bad no security at all, more police or firefighters coming at night, lots of college kids making partys late, smoking outside not caring about families that live here. We barely can rest and of course afraid of our kids 🤦🏽♀️.
Business response:
Hello Valerie, Thank you for your feedback. Unfortunately, crime can happen anywhere. We encourage residents to be neighborly and watch out for each other. We recommend keeping valuables out of sight. Noise concerns are best handled at the time they occur. Please report any noise concerns to the leasing office so we can address it. Smoking is allowed on property. Our hope is for residents to be respectful when they do smoke. Kind regards, Quay Neach 720-348-7620 WeCare@udr.com
the place is a dump. everyone is lazy. the corporation doesn't want to pay maintenance men so they send the residents do it yourself maintenance videos. my neighbor cannot sleep in either of his 2 bedrooms because they are completely covered in mold. so he pays 1700 a month for a 2 bedroom and his bed is in his living room. in my apartment nothing works. there is mold everywhere. instead of fixing a leak in the ceiling, they just paint over it to get rid of the mold that is still there. your air conditioner and heat can't wo... read more
Business response:
Hello Kelly, We value your feedback and will use it to improve. We have done survey's in the past to learn what residents like and don't like. A number of people asked us to make videos for simple maintenance requests. We understand this may not work for everyone, so we still have a maintenance team on hand and they will take care of any of your maintenance concerns. Please submit a maintenance request and our team will be glad to help. Kind regards, Quay Neach 720-348-7620 WeCare@udr.com
We had so much fun today at the dog park. I think we like to go there just like our dogs. We live close to the lake and sometimes we take them down there. They enjoy walking and getting in the water. I was thinking about getting another car. I can't afford a new one and have to get a used one. Along the way to the used car lot we saw a lot of people looking up in the sky. When we stopped at the car lot, we got out of the car and looked up to see what everyone was looki... Continue Reading
If I had to do it all over again, I'd definitely move somewhere else. I moved back to SD from Dallas and after living in a UDR property there for 3-4 years I was familiar with he quality of product and service that they typically provide so I figured the move would be smooth and decided to lease here almost right away. Things were ok but got progressively worse as time went on. Move in communication was not great. My person either quit or got fired before I moved in and it f... Continue Reading
Business response:
Hello Kristin, We appreciate your feedback. I apologize for the miscommunication at move-in. I was able to verify that we reached out to you when we realized the error was made, with a solution. We ask our residents to report any non-residents inside the community to the courtesy patrol or local police if after normal business hours. We are not able to prevent outside noise such as an ambulance driving by with their sirens on. We can only enforce the rules inside our community. I’m sorry about the flood, a pipe burst in the ... read more
If you would have asked me a year ago if you should live here I would say 100% but it’s gone downhill from drug bust to sex trafficking to pool parties at 2am. Makes me sad that once was a wonderful community to what it’s become.
Don’t fill out an application here!! If you get denied they will take your $250 “first month deposit fee” and not return it for 30 days!!! If they even do!! Ridiculous!! Also the way that they do business here is very sketchy. They don’t help you at their office and this complex is way over priced for what you get.
I would not recommend this place at all. The office is unprofessional and never get back to you when u leave a voicemail. They do not treat you like a resident here or make u feel comfortable. There are many incidents that have happened that Sophie and Trey just sweap under the rug. There use to be great staff here like will and chandler but seems the level of luxury has decreased. I am a current resident that lives in one of the few penthouses that they have. For the amount of money I am paying it’s a disgrace the treatment... read more
Business response:
Thanks for taking the time to write. We are committed to providing a luxury residence, and we apologize that your experience hasn’t measured up. Our team is thankful that you brought this situation to our attention so we can do better. We have taken action to address your concerns, and we will follow up with you later today to provide more information and resolve any remaining issues.
I’m not one to write reviews for places but I want people who are considering the Acoma to know that this place is far from worth your money and anything you want to be living in. I lived at the Acoma for 1.5 years and have NEVER lived in a place with worse management in my life. Management and ownership changed 3 times, which I get can be out of control when bought out but man, when I thought management couldn’t be just as bad/if not worse, Greystar proved me wrong. We move... Continue Reading
Business response:
Hi Stephanie Ann, we regret to hear that your recent experience was anything less than exceptional. Here at Acoma, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (303) 446-0816 to discuss ways we can better serve you in the future. Have a great day!
Frequently asked questions about Dominion Middle Ridge
How is Dominion Middle Ridge rated?
Dominion Middle Ridge has a 4.1 star rating with 273 reviews.
When is Dominion Middle Ridge open?
Dominion Middle Ridge is open now. It will close at 6:00 p.m.
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