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Doctors Deutscher Rottinghaus Optometrists P.A.
- Optometrists
- Topeka, KS
About this business
We are a group practice of professional optometrists dedicated to providing quality and affordable vision care to individuals and families of Northeast Kansas
Location details
4848 SW 21st St Suite 101, Suite 101, Topeka, KS, 66604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The optical shop is always understaffed. They wouldn't fix my broken glasses for 2 days. Told me they only needed an adjustment not fixed so they wouldn't help me. The front desk is not customer friendly bordering on rude. My glasses are so important to my vision I need a Dr office that will support and accommodate my needs. Do not recommend this office at all.
Dr. Oxendale was phenomenal. He was very attentive and ensured that I understood everything I needed to know. However, my experience with the optical department has been frustrating. I placed an order over a month ago and have yet to receive any updates or a call regarding the status of my glasses. I definitely would not recommend the optical department, but the doctors are excellent.
I recently spoke with Addison around 12:30 PM February 26th, and it is solely because of her that I am writing this review. Her dismissive response of "I'm sorry you felt that way," her constant interruptions, and her condescending tone made me feel compelled to share my experience. Unfortunately, her behavior has left me reluctant to return. During my initial appointment, I was recommended eyeglasses, but my prescription was not provided at the end of the visit. Addison was kind enough to offer mailing the prescription, and... read more
Great professional and caring experience.
Scheduled appointment, asked if they took my insurance, they said they did. Went for the appointment, they took both of my insurance cards, never said they did not take it. Then they billed me saying not covered, they don’t take that insurance after I had been to the appointment. When I called to ask about it, the receptionist hung up on me. Later when someone else called back she said you can turn it into your insurance for reimbursement but you will have to pay the bill first and tried to convince me they didn’t say that o... read more
Frequently asked questions about Doctors Deutscher Rottinghaus Optometrists P.A.
How is Doctors Deutscher Rottinghaus Optometrists P.A. rated?
Doctors Deutscher Rottinghaus Optometrists P.A. has a 4.8 star rating with 344 reviews.
When is Doctors Deutscher Rottinghaus Optometrists P.A. open?
Doctors Deutscher Rottinghaus Optometrists P.A. is closed now. It will open at 8:00 a.m.
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