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DMH Health and Wellness

5.0

About this business

Location details

2122 N 27th St, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
5.029 reviews
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Kayla Ann's profile image
Kayla Ann 
4 years ago

There rating says it all not a very good place to go you’ll wait for hours and they don’t care if your in pain 

Business response:

Hi Kayla, we are sorry to hear about this experience. Please consider calling our Patient Experience team at 217-245-9541, ext. 3924 to discuss your visit. 

Katie Kevin Lewis's profile image
Katie Kevin Lewis 
recommend  Recommended
4 years ago

Dr Kevin is theeeeee Beat Doctor I ever Met in my life absolutely amazing and wonderful with kids I just hope my son don’t fake sick just to see him Thank so much 

Shavonne Pounders's profile image
Shavonne Pounders 
4 years ago

I have never been a fan of this hospital as the Staff has been some of the rudest, lazy, and unprofessional group I have ever encountered. I currently have a family member staying here due to having COVID, and the experience was great when the House Coordinator thought she could lie and force us to take our loved one off the ventilator. This almost caused a huge conflict with our family until we confronted her during family meetings. Since then, his care has completely gone ... Continue Reading 

Business response:

Hi Shavonne, we're sorry to hear this and appreciate you sharing it with us. Please help us learn more by reaching out to our Patient Experience Team at 217-876-2007. 

Leslie Kelley Adams's profile image
Leslie Kelley Adams 
4 years ago

I got a ekg and the report showed leads may have been placed wrong and I had a possible heart attack. Followed up with go and my ekg was normal there! Your techs need to be more careful. I worried for two weeks for nothing. 

Terry Hedding's profile image
Terry Hedding 
4 years ago

been going here for 50 yrs always pay my bills yes i have insurance and make payments on their payment plan made monthly payments and yes its been sometime since it was 0 but i sent payments every month. Now someone has decided since i cant pay 100 dollars they turn me over to a collection. told me they had a program that loans you money and you pay them . hum same thing i was doing know thats the way i would treat a paying client of mine. Beware people if your not cash your of no value to them. funny how this came up during... read more

Pamela Biggs's profile image
Pamela Biggs 
4 years ago

I am filing a complaint against for services in er and my visit .I would not go there for any reason .I waited for 3Hours and was needing to be seen for emergency reason and others went before me that did not seem to be in major medical care and called primary doctor after I was in so much pain I left she wanted me to return back to er cause they could help me with what needed to have and am going to another hospital instead . 

Business response:

Hi Pamela, We are sorry to hear about your experience in the ER. Please call our customer service satisfaction manager to discuss your visit at 217-245-9541, ext. 3924. 

Randy Dugger's profile image
Randy Dugger 
4 years ago

If you make a complaint at this hospital they will pack you up ànd send you our to a nursing home. Without notifying your loved ones 

Lena Michelle Jones's profile image
Lena Michelle Jones 
4 years ago

this place is a joke. they do NOT wipe down chairs in the waiting room. they do NOT wipe down wheelchairs. I saw a covid patient, in the covid area move to a "regular" chair, charge his phone and the receptionist ask him to return back and not wipe down/sanitize his chair. I waited over 6 hrs in the waiting room and still haven't been seen. 

Business response:

Hi Lena, we are sorry to hear about your experience. Please call our customer service satisfaction manager to further discuss your visit at 217-245-9541, ext. 3924. 

Lena Michelle Jones's profile image
Lena Michelle Jones 
4 years ago

this place is a joke. they do NOT wipe down chairs in the waiting room. they do NOT wipe down wheelchairs. I saw a covid patient, in the covid area move to a "regular" chair, charge his phone and the receptionist ask him to return back and not wipe down/sanitize his chair. I waited over 6 hrs in the waiting room and still haven't been seen. 

Business response:

Hi Lena, we are sorry to hear about your experience. Please call our customer service satisfaction manager to further discuss your visit at 217-245-9541, ext. 3924. 

Frequently asked questions about DMH Health and Wellness

How is DMH Health and Wellness rated?

DMH Health and Wellness has a 5 star rating with 29 reviews. 

When is DMH Health and Wellness open?

DMH Health and Wellness is closed now. It will open at 6:00 a.m. 

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