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DIY Pet Grooms

4.5

About this business

We offer a self-serve dog wash with no appointment needed! Clients are given use of combs, brushes, de-shedding tools, rakes, shampoos, conditioners, perfumes/colognes, toothbrushes, toothpaste and ear cleaner all included in the price! 

Location details

8289 Market Exchange Dr, Columbus, OH, 43081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.5300 reviews
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Makenzie Bragg's profile image
Makenzie Bragg 
recommend  Recommended
4 years ago

David did an outstanding job with my 90lb Bernedoodle! He delivered exactly what I wanted and was so understanding of my requests and concerns as this was his first time grooming my dog (We usually see Gina and she is great as well) Thanks so much David! 

Makenzie Weikert's profile image
Makenzie Weikert 
recommend  Recommended
4 years ago

David did an outstanding job with my 90lb Bernedoodle! He delivered exactly what I wanted and was so understanding of my requests and concerns as this was his first time grooming my dog (We usually see Gina and she is great as well) Thanks so much David! 

Holly Vargo's profile image
Holly Vargo 
4 years ago

Totally unprofessional they quote you one price and charge you another. Whoever this Matt is , he claims to be the owner is totally lacking any kind of professional character, unable to communicate with him as he has to scream back at you. When you explain why you feel you’ve been charged wrong he hangs up on you. 

Christin Vargo's profile image
Christin Vargo 
4 years ago

As a veterinarian, I would NOT RECOMMEND TAKING YOUR DOG HERE! I have previously taken my dog here before for a full groom. She is geriatric and has a double coat, and I know they offer services catering her needs and fully aware that theres cost for that. It came out to be $150, as anticipated, for bath, cut, tummy shave, paw trim, nail trim, and blow dry. Recently, I scheduled my dog for just a BATH AND BLOW DRY and was charged the exact same amount AFTER the fact I was notified that my dog was “down” after receiving her b... read more

Business response:

First of all, we are sorry you were unhappy with the service you were provided. Your statement is correct, the website does specify that a dog “75lbs+ is $60-80+ depending on size, coat, temperament, etc.”. As we’ve expressed to you many times, those prices are based on a short-haired dog. The price goes up from there, in your case, as weight and coat increase. As a Newfoundland, your dog has a double coat. It is recommended that she be groomed every 6 weeks to avoid matting and discomfort. Unfortunately, she hadn’t been gro... read more

Melissa Curtis Blythe's profile image
Melissa Curtis Blythe 
recommend  Recommended
4 years ago

We have a 10 yr old St. Bernard who's kinda stubborn and desperately needed a haircut, bath, nails, the whole thing. They were so patient with her. It might have taken quite a few hours of her being there, but they got the job done and she is so much more comfortable. I sincerely appreciate their patience and determination in making sure she's a happy girl. 

Melissa Gibson Hartsough's profile image
Melissa Gibson Hartsough 
recommend  Recommended
4 years ago

Gina was great with our dog Meeko! We have been to 4 or 5 other places and this was by far the best she has looked when getting picked up. So glad to have found Gina! 🐶 

Coco Kneisly's profile image
Coco Kneisly 
5 years ago

Cancelled my membership today after 3 years. The facility cleanliness and customer service have declined over the years. Today was the last straw - the third time over the course of three months when they have been out out hot water. What’s the point in paying for something you can’t use? Had to go somewhere else to pay for a hot bath. The lady who cancelled the membership was very unapologetic and annoyed that I would expect to come in and have hot water to bathe the dogs. 👎🏼 

Candice Ortega's profile image
Candice Ortega 
recommend  Recommended
5 years ago

Reasonably priced for self serve and drop off services. Clean place with friendly staff. 

Danielle Christine's profile image
Danielle Christine 
recommend  Recommended
5 years ago

They do a great job with my Senior dog even when he can be temperamental! I would highly recommend them to anyone in the Columbus area! I am lucky to have found them 

Frequently asked questions about DIY Pet Grooms

How is DIY Pet Grooms rated?

DIY Pet Grooms has a 4.5 star rating with 300 reviews. 

When is DIY Pet Grooms open?

DIY Pet Grooms is open now. It will close at 8:00 p.m.  

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