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Home Cooking Biscuits * Gravy Chicken Fried Steak BEST Burgers !! (Prime Ground Chuck & Short rib Mix ) Breaded Pork Loin Sandwich ( Midwest Specialty)
15717 Main St E, Sumner, WA, 98390, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
You guys were slammed today but excellent as always!!
I already put a separate post on this page (though I don't see it for some reason) but my friend and I LOVE this restaurant. The food is exceptional and so is the service. My friend and I ate there yesterday and though the place was packed, we never had such attentive service to make sure we had enough beverages, etc. Yes, we had to wait a little while for our food, but SO worth it. We highly recommend Dixie's!
I would give it no stars if I could. Sat and waited 15min to even have our order taken, and then another hour to even see our food ! Which we had to take to go because it took so long. When discussing our concerns with the waitress, it seemed as though she could care less. We will NOT be coming back.
Food was good. Wait time lengthy. ( wait to be seated, wait for coffee, wait for order to be taken, wait for refill of coffee, still waiting for food Coffee cups consistently dry). As Momma would put it. " You should never go to or leave a table with an empty hand". Whether that be a coffee pot, menu, dirty dishes etc. They have the possibility of something really good. Needs more training for all staff members.
Business response:
We apologize that you feel that a lot of waiting took place today. We did have a couple of new team members working today and we will be sure to share your concerns with them as an additional training tool. Thank you for taking the time to provide us with your feedback. We always strive to do better and take all feedback very seriously. Thank you for coming in and have an amazing day!
Business response:
We are so sorry for the bad experience you had at Dixie's! We appreciate your patronage and love the fact that you sneak gown to Dixie's for your lunch dates! We would really like to have the opportunity to redeem ourselves and would love to have you in for a "date" , our treat of course! That is certainly not the type of customer service that we try to provide. Please come in and see Dave or Christine, at your convenience.
Great food and lots of it! Christine and Dave along with rest of staff are awesome
Business response:
Thanks, Rhonda!! We appreciate the feedback! :)
Dixie's Home Cookin has a 4.5 star rating with 1,549 reviews.
Dixie's Home Cookin is open now. It will close at 6:00 p.m.
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