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Dixie Optical

2.7

About this business

Location details

3922 Us Hwy 80 West, Ste A, Phenix City, AL, 36870, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri09:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
2.712 reviews
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Chris Diedrich's profile image
Chris Diedrich 
on Google
2 years ago

To start very nice people work there but as for service it is horrible. Been waiting 3 weeks for my $400 pair of glasses and can’t even get a return call. Now I have to drive up there just to see what is going on. Please if you need your eyewear in a timely and professional manner go somewhere else. New !! Just went up there and there’s a sign on the door that says closed until further notice. Looks like it is lawyer time. 

John Rufus's profile image
John Rufus 
on Google
2 years ago

Honestly the people are nice and all but it ends there. They are extremely hard to get in touch with and their hours are horrible. I mean closing at 4pm during the week? No Saturday? I mean my daughter doesn't get out of school until 15:30 or off the bus until 16:00 

Daniel Lecour's profile image
Daniel Lecour 
on Google
2 years ago

Closed, with no warning or refund 

Lauren's profile image
Lauren 
on Google
2 years ago

Paid for glasses and exam in November , still have no glasses. No communication. Phones are off. We ran our insurance so we can't go anywhere else using our insurance. A refund would be GREAT. 

Justin Tillery's profile image
Justin Tillery 
on Google
2 years ago

Ordered glasses a month ago, told it would only be two weeks. They're "on back order" I was told. Now they have their phone disconnected and I'm out 200 dollars. What is going on and where are my glasses? I used you guys a year ago and had great business. Now I'm just another person on a growing list of people who were lied to. 

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Frequently asked questions about Dixie Optical

How is Dixie Optical rated?

Dixie Optical has a 2.7 star rating with 12 reviews. 

When is Dixie Optical open?

Dixie Optical is closed now. It will open tomorrow at 9:00 a.m. 

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