Discovery at West Road's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Discovery at West Road

2.9

About this business

Location details

9404 West Rd, Houston, TX, 77064, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.9184 reviews
Select a rating
Need For Speed R.'s profile image
Need For Speed R. 
4 years ago

The employees from the leasing office to the maintenance department, are rude, racist, and substance abusers. If you’re are an American citizen, I wouldn’t advice anybody to rent at this property with illegal immigrants, maybe ICE should get involved. 

Matt O.'s profile image
Matt O. 
5 years ago

We moved out of Westside Heights in May, and they overcharged us by $1200 for our last month's prorated rent. When we asked for a refund, they said it would take 30 days to receive a check (during the pandemic when we needed cash). The check was supposed to include an additional $250 security deposit refund as well. Fast forward nearly 4 months, still no check. We have called countless times, and every time they say they don't know what the status is and will get back to us, but they never call us back (Debbie is the associa... read more

Jenna M.'s profile image
Jenna M. 
5 years ago

Beware Shirley-the NEW KAREN! I got into an apartment with the wrong roommate! And he ended up moving out half way through our lease. My boyfriend has been wanting to move in and get on lease but ex roomy isn’t cooperating by turning in his move out notice. Trying to contact landlord Shirley AKA KAREN! She gave us nasty attitude. I very nicely explained that she is being extremely rude. Next day my bf was here visiting and maintenance was outside pointing up at my boyfriend. Which was weird but not a huge deal! Later that ni... read more

Mary X.'s profile image
Mary X. 
5 years ago

Worst place I have ever lived. The townhomes have great floor plans but the place is falling apart, grounds are horrible, mold, windows are broken, rats, bats, and open sewer. The worst part is the property manager, Jennifer. She is the most evil person I have ever met. She will yell at you, lie to you, steal from you and call the police and have your car towed. I can't explain how horrible of a person Jennifer is. Stay as far away from this place!!!!  

Kerry G.'s profile image
Kerry G. 
8 years ago

We live in the Parks at Nexton Apartments and we are vacating specifically because of new management under Kettler. The property common areas are not clean, are in disrepair and are infested with insects that are over and above what might be normal or comfortable. Everytime you open your door, cockroaches are ready to come in from the hallway and the common areas/lights are filled with spider pods with thousands of babies and spiders everywhere. The staff is incapable of electronic records, sends out nasty 'bill reminders... read more

Frequently asked questions about Discovery at West Road

How is Discovery at West Road rated?

Discovery at West Road has a 2.9 star rating with 184 reviews. 

When is Discovery at West Road open?

Discovery at West Road is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com