Discover Your Mobility - Hazel Park, MI

Jean S. 

on Birdeye

2 years ago

I needed a light-weight scooter for my husband, one that I could put into a truck bed or car trunk, fold up & take on airline.. The companies customer reviews sounded terrific - but I wonder how many are real. The "Lexis Featherlite Folding scooter" arrived in good time and properly packaged, but I've called three times for the accessories ordered, sent two customer service requests on their website with zero response, and still do not have them all. No tracking, no instructions, missing parts, poor accessory packaging wi... read more

sharon c. 

on Birdeye

2 years ago

I researched pool lifts until I found the Triton Pool lift from Discover Your Mobility. This one fits perfectly in a small space next to the hot tub. It is very well made and powerful. Comes with two batteries, charger, 2 wireless remotes, even an elastic plastic cover for the control box. Customer service here is exceptional. We use this lift at least twice a day for a person with parkinsons. Price is great. 

Wendy R. 

on Birdeye

2 years ago

Purchased the EW-46 mobility scooter for my dad I. March 2021, and although hesitated to purchase something like this online I went ahead and made this large purchase of $2649. Anyhow my dad previously had a scooter a Victory 9 but wanted an upgrade. He’s been extremely unhappy and well the website doesn’t provide much information that maybe actually needed for a customer now that is too late for my family. Cons: *When delivered it’s literally boxed inside on a women Planck you have to maneuver through, that someone need... read more

Marie F. 

on Birdeye

3 years ago

I had a few minor issues to be resolved and their customer service rep Kathy was very friendly and willing to solve my issues. I received replacement parts for ones that were defective and received them in a timely manner. The Air Hawk chair itself is very sturdy and well made. The manual that comes with the chair is useless, but there are on-line videos that are very clear and help immensely. I will order again from this company. 

Crook D. 

on Birdeye

4 years ago

paid for never got it, wont return calls or emails they SUCK 

Adventures With M. 

on Birdeye

4 years ago

The WORSE experience I have had. Although my wheelchair initially came defective, my experience started out "okay" when they overnighted all the new parts. However, when it shorted out multiple times in less then a year, the experience quickly became quite frustrating. Currently, the charger has shorted out so I can not even charge my wheelchair. Keep in mind that I have not even had this wheelchair for a year! When calling, they said that I would have to pay around $120 to replace the whole thing. I do NOT recommend this co... read more

Robbie M. 

on Birdeye

5 years ago

This company sucks 

Alicia S. 

on Birdeye

5 years ago

The owner of this business, Micheal Ray Woods, has been convicted of defrauding customers of his mobility devices: http://www.voicenews.com/news/macomb-township-man-pleads-to-mobility-equipment-sale-fraud/article_d42c1c18-96e4-5302-a37f-c96539239ac9.html. The store's name has changed, but not his unethical business practices. I was foolish and didn't read the bad reviews on many sites -- including an F grade on the BBB site that shows he has 18 unanswered complaints in just the last 12 months -- 30 for past 2 years. I a... read more

Ele S. 

on Birdeye

6 years ago

So far I have not heard from this company after purchasing a power wheelchair and phone no may be discontinued I can not get in touch with them as no email with order