Discount Computer Depot - Jacksonville, TX

Forence C. 

on Birdeye

3 months ago

At the end of 2023, I purchased a Dell Laptop Latitude from Discount Computer Depot for nearly $300.00, I was not working, and I did not want to pay for a new computer at the time. My goodness this computer they sent me was very old and heavy, but I could deal with it if it works properly. Specially, it is the first time that I bought a refurbish computer my expectation was very low. But it arrived over heated that one I was not anticipated. I had called and spoke to 3 different technicians at the different time they told ... read more

Trent Dean Anderson (Durango D. 

on Birdeye

a year ago

My experience dealing with DiscountComputerDepot was exceptional. When I received the computer and the audio did not work I notified the customer service department and they replaced it with a faster computer with more memory. They paid for the shipping. Mike their customer service manager was knowledgeable, polite and very accommodating. I have read many of the negative reviews on this site and the BBB and I am convinced a lot of them have over reacted and misdirected blame. There are millions of complex and unforeseeable ... read more

sergio 

on Birdeye

a year ago

One of the most disorganized business I ever dealt with. I ordered first one from them a few years ago. It was a cheap laptop and it worked out ok. Second one I ordered started malfunctioning after first month. I sent it back for repair. They sent back a wrong computer. In the end they fixed the situation. Then two years ago I ordered one for my son and I couldn't even turn it on when it arrived. I got refund. This year, I ordered one for myself and it didn't turn on when it arrived. I sent it back for refund. I ordered ano... read more

Mark H. 

on Birdeye

a year ago

I bought a computer July 6th. DVD has failed to replace or repair it. A manager just called and threatened me after I had Wakmart (who I purchaed it through) call DCD and inquire about my defective computer. No company that has failed to replace its defective product should threated customers! Give Discount Computer Depot MINUS 500 STARS!!!!!!!!!!!!!!! 

Randy F. 

on Birdeye

2 years ago

Discount computer depot is excellent went above and beyond with assisting me. Thank You to Chad and David. I will buy again.  

Jeff J. 

on Birdeye

2 years ago

Great place to buy a computer I have purchased two computers from discount computer depot and have been very satisfied with my purchases  

James W. 

on Birdeye

2 years ago

Ordered a PC and monitor from them. When they both arrived I saw the computer already had shipped with a monitor which It really didn't say it would. Not really complaining since I got a monitor in the end. However the pc would keep crashing I called and mat was very helpful and sent me a upgraded PC after I sent back the original. The updated one is working perfectly  

Steve H. 

on Birdeye

3 years ago

negative 5 stars. I ordered a computer and two monitors from them with their standard 3 business day shipping. 12 days later I finally reached them and was told that the storm kept them out of the office but he was sorry and he would try to get it shipped that day. They next day I received an VM and tech to call them again. This is when I was informed that the price that they put on their website was incorrect and they would not honor their mistake unless I paid over $200 more for my purchase which was a total of $250. I hav... read more

Jeffrey V. 

on Birdeye

3 years ago

Purchased a refurbished computer from Discount Computer Depot and I had some issues with a 3rd monitor working. We tried all kinds of things to get it to work, and in the end they did all they could and sent me a replacement tower that had the needed ports working to have 3 monitors. Great customer service and they stood by the product though it took a few weeks to get all the issues resolved. I will buy another computer from them without a doubt !