Dicksons Air Conditioning and Heating

Frank H. 

on Citysearch

11 years ago

Very professional and they got my a/c working same day. I called up another company and they wouldn't even come out the same week. I thought that I was going to have to buy a new one when my really old system shut down on me. Keith came out and replaced a part and even gave me a credit towards replacing the system when I want to. He said that I should be able to get a few more years out of the current one, but after we finish the kitchen remodel, the a/c is next on the list. 

Marvin H. 

on Citysearch

11 years ago

Pretty amazing. My a/c went out and I called Dicksons as they put it in 28 years ago. Not only did they offer to repair it at what was a reasonable rate, I decided after 28 years it was probably time for a new one. It has been about a month now and I am completely amazed at everything they did. They made some custom modifications for me at no additional charge, and when I look back they did everything in one day, from sales process to install. My energy bills are so much lower now I wish I did this 5 years ago! Even though I... read more

Jeff S. 

on Citysearch

11 years ago

I had an excellent service experience yesterday. I recently switched a/c companies because I was not getting the service I was used to from my old company. I called DIcksons off of one of their service notice advertisements and they came out for a reasonable fee. The technician was very thorough and took the time to explain everything. Not only was it a great service I feel like I have a better understanding of how my system works and how to take care of it for the future. I signed up for the maintenance program with them an... read more

Jim F. 

on Citysearch

11 years ago

I never want my air conditioning unit to break down again! I was having a large party over and of course, Murphy's Law, my air conditioner stopped working. In the middle of July it was difficult to find a licensed company to come service my home right away. Dicksons came out on an emergency service call and got my unit up and running in time for my party... Phew... I also signed up for the maintenance service so that this doesn't happen in the future (I have never performed maintenance on the unit before, but it is a good id... read more

Jimmy s. 

on Citysearch

11 years ago

I don't usually write reviews, but when you receive the kind of customer service I did you have to share it. I had Dicksons to my home to replace a furnace that was 30+ years old.Dicksons sent out their Field Engineer for a free estimate for replacement. the Field Engineer provided me a couple options. After talking things over with my wife we decided to go forward with the replacement and we were excited to have cold air again. When I called back in to get the date set for us to have it installed I expected to be waiting a ... read more

John S. 

on Citysearch

12 years ago

Very Professional service!! They were on time and did great work. Excellent value considering the service 

Abel G. 

on Citysearch

12 years ago

I never thought that it could get this cold in Orange County of all places. This winter there were a couple of weeks when it got down to below 30 degrees. That's below freezing! And, of course in accordance with Murphy's Law, "Anything that can go wrong will go wrong, and at the worst possible time." The furnace that we have had since we bought the home just sputtered out. It wouldn't even keep my fingers warm when I held them up to the vents. Never having had to deal with a problem like this before I began calling companies... read more