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Dickey's Barbecue Pit
- Restaurants
- Mentor, OH
About this business
All of Dickey's signature meats are smoked overnight, every night in every Dickey's location. Our home-style sides are all family recipes passed down through generations and served to our customers every day. Taste why Dickey's Barbecue has been the world's best barbecue since 1941.
Location details
9434 Mentor Ave, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brisket was mostly fat. Ribs were so over cooked. They change extra for a rock hard tiny piece of corn bread. We called to complain and were hung up on.we took the food back to the store and wanted to see a manager.. no manager in the store. Very expensive for what they give you. Lesson learned... won't go back!
Business response:
Susan, we regret to hear about your recent experience. We'd like to assist in resolving the issues you experienced and would like you to email us at socialmedia@dickeys.com. Thank you -Cameron, Social Team
RecommendedBig helpings, tasty food, quick and friendly service
Business response:
Thank you for supporting us Gail!! We love our food and our staff as well and we are glad that you feel the same. Thank you for taking the time to leave this review and we look forward to seeing you again!-Ann, Social Team
While I admit, the food is DELICIOUS, the attitude of the owner is deplorable & more than negates any of the good. I ordered $65 worth of food on Saturday and, even though they missed a couple of items & gave me the wrong meat, I figured I'd try them again the next day with another $30 order. Doordash makes it so easy. Much to my chagrin, they sent me the wrong meat, AGAIN! I called and talked to the owner to ask about it and he said 'oh well', I asked if that was it, he said 'that's it' & promptly hung up on me. I arrived t... read more
Business response:
Jim, we are sorry to hear that. We appreciate you for bringing this to our attention and would also like you to email us at socialmedia@dickeys.com with contact information so we can assist in resolving these issues. Thank you -Cameron, Social Team
Food was very good! Called to order in advance, no answer. Pulled up to go in and order, both employees has masks off. They put them on when we came in. Dirty countertop by register. Glass doors were filthy! Might want to do a little cleaning while they are waiting for orders.
first time in definitely will not be my last time hard to find good Q IMO just saying
Today at the Mentor, Ohio location the food was average at best. the resturant was filthy, and I was overcharged. I asked for an itemized receipt and the person at the register said they couldnt do that. the person cutting the meat kept touching his face with his food prep gloves on while making our meals. Very poor presentation.
I love bbq. this was my first time trying this place. I'll never go back. my pulled pork was more fat then pork. I ordered green beans got okra that tasted like pepper. the baked beans were good but cold. do not recommend this place.
I went in yesterday and ordered the picnic pack .it was the worst food I ever eaten. the brisket was fatty,had no sauce on it or on the side . the rolls i received was hard on the inside and out ,the waffle fries were hard as a brick. and the mac & cheese was barely enough to feed 1 person. and it states can feed 2-4 people. i myself wouldn't recommend eating there to anyone.
A former student of mine was supposed to get married in March. Her fiance is in the military. When this covid lock down happened, he was froze in location and couldn't come to Ohio. The wedding was canceled. Dickey's was contacted weeks in advance and said they would be refunded. Several calls have been made since and they were told they keep saying they will call them back. They have been waiting almost 6 weeks. This is poor customer service!
Frequently asked questions about Dickey's Barbecue Pit
How is Dickey's Barbecue Pit rated?
Dickey's Barbecue Pit has a 3.9 star rating with 506 reviews.
When is Dickey's Barbecue Pit open?
Dickey's Barbecue Pit is closed now. It will open tomorrow at 9:00 a.m.
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