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Diamonds Direct Tlc

5.0

About this business

Location details

1106 Lovers Ln # A13, #A13, Bowling Green, KY, 42103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.09 reviews
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Kristina Erin's profile image
Kristina Erin 
recommend  Recommended
4 years ago

I walked in with my design and vision of the perfect Engagement/Wedding ring for me and Cam made that happen in every way. He made me a one of kind piece of art, sparkling in its perfection!I’m in ❤️. Patricia was a pleasure to work with, always attentive to our needs and kept the entire process moving smoothly. Mark Czarnecki was the magic behind this dream team. He literally made everything special. He will be our jeweler for life. 

Business response:

Hi Kristina - Thank you for the Facebook recommendation! We're happy that you enjoyed your experience shopping with Patricia and Mark and we look forward to seeing you again in the future :) Welcome to the Diamonds Direct Family! 

Roger Moore's profile image
Roger Moore 
recommend  Recommended
5 years ago

Great experience with great people and free wine. 

Ginger E Rowe's profile image
Ginger E Rowe 
recommend  Recommended
5 years ago

I have wanted an eternity band for the longest time. My husband and I went in a couple of weeks ago to look at some. From the time we walked in we had the best experience. We had the pleasure of working with Christy Hill. She was very knowledgeable and helped me pick out the best band. We have never had that type of experience at any jewelry store. We are now customers of Diamonds Direct for life and will never go anywhere else. Go see Christy, you won’t be disappointed!! 

Business response:

Hi Ginger - We're thrilled to read your kind review, as customer service and satisfaction is of the utmost importance to our team. Christy is fantastic and we're glad she helped you find the perfect band. Welcome to the Diamonds Direct family! 

Nicole Avigliano's profile image
Nicole Avigliano 
recommend  Recommended
5 years ago

My husband and I decided to upgrade my engagement ring to a beautiful 2ct ring. I had to get the ring resized because it was too big. I was hesitant to buy a ring that wasn't my size but the ring was beautiful and we were persuaded to buy that ring and not order a custom one. 2 months later I got the ring resized and then noticed the ring started to bend. We spent a lot of money and I was highly upset. I reached out to get the ring fixed and told the VP mark about my experience. Mark totally changed my experience around. He ... read more

Business response:

Hi Nicole - customer service and satisfaction is of the utmost importance to our team so we're so glad Mark took wonderful care of you! We look forward to working with you in the future! 

Dennis Brown's profile image
Dennis Brown 
recommend  Recommended
5 years ago

Evan was an outstanding Salman. would recommend to anyone looking... 

Business response:

Hi Dennis - Thank you for your review! Evan is a wonderful part of our team and we're happy to read that he took great care of you. We hope to have the opportunity to work with you again in the future! Welcome to the Diamonds Direct family! 

Zack Pigg's profile image
Zack Pigg 
recommend  Recommended
5 years ago

Hands down the most exceptional customer service in any retail setting that I have ever experienced! Everyone there is so willing and excited to help you. Whether you’re budget is large or small they give A+ service every time. I recommend them to everyone, and everyone always says they have the same outstanding experience when they go. Well done Diamonds Direct! 

Business response:

Hi Zack - We're so glad to read about the positive experience you had with us, as customer satisfaction is our top priority. Thank you for taking the time to leave our team a review. We look forward to working with you in the future! 

Jenna LeBrun's profile image
Jenna LeBrun 
recommend  Recommended
5 years ago

My fiancé and I cannot say enough amazing things about Diamonds Direct and the quality and service that they have provided us. Throughout the process of buying my engagement ring and our wedding bands, we worked with a number of consultants, however we have to rave about Lana specifically. Even during the pandemic, she was responsive, extremely knowledgeable, and helpful over the phone. She put our minds to ease when it came to ordering a wedding band we had never even seen in person, assuring us that we would leave 100% sat... read more

Business response:

Hi Jenna - Thank you for your review! Lana is a wonderful part of our team and we're happy to read that she took great care of you. We hope to have the opportunity to work with you again in the future! Welcome to the Diamonds Direct family! 

Heather Jordan Blevins's profile image
Heather Jordan Blevins 
recommend  Recommended
5 years ago

Sean and the General Manager were a sincere pleasure to work with- they made me feel like a princess all the way around and I am so, so, so happy with what they helped me pick out today!!!! 

Russ Stevwing's profile image
Russ Stevwing 
recommend  Recommended
5 years ago

Frequently asked questions about Diamonds Direct Tlc

How is Diamonds Direct Tlc rated?

Diamonds Direct Tlc has a 5 star rating with 9 reviews. 

When is Diamonds Direct Tlc open?

Diamonds Direct Tlc is closed now. It will open tomorrow at 9:00 a.m. 

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