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Diamonds & Dials

4.0

About this business

We do jewelry and watch repair as well. 

Location details

96 W 32nd St, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.068 reviews
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Megan Tait's profile image
Megan Tait 
8 years ago

I have gotten my engagement ring, my wedding ring and my eternity ring all from here (along with many other purchases over the years) wonderful service every time and the staff in store always remember us when we visit. My 1st stop every time I come from Scotland to NYC. 

Davide Cassaro's profile image
Davide Cassaro 
8 years ago

Molto simpatici e professionali consigliati!!! 

Meri Jean's profile image
Meri Jean 
9 years ago

Across the street from my office...my go-to place for watch and jewelry repair. The staff is amazing, and the personal customer service is unique in such a busy, touristy neighborhood. They have beautiful fine jewelry, and are also an authorized Pandora dealer. They have wonderful markdowns, and sales, and are usually willing to negotiate. Shout out to Pat & Raquelle! Can't wait to get my smoky Quartz! 

Monique Perkins's profile image
Monique Perkins 
9 years ago

Great customer service..... Reasonable prices. Will visit again 

Nicola O'Connor's profile image
Nicola O'Connor 
9 years ago

We visited the store across from Macy's after a bad experience with the Pandora shop, and the customer service from Alan & Samba was fantastic, lovely people, friendly & welcoming, totally the opposite to the Pandora store around the corner. We returned a few days later for more purchases, and will def be back on our next visit to NYC! Thank you Alan & Samba! 

Zoe Brennan's profile image
Zoe Brennan 
9 years ago

Absolutely fab service. I've bought from the shop when I was in New York but also had deliveries sent over to the UK. So helpful, friendly, quick service and brilliant prices very happy customer, would recommend and use you again. Thanks for all your help Pat xx 

Jane Mark Beddows's profile image
Jane Mark Beddows 
9 years ago

Excellent service & value for money. This was our 3rd purchase from Diamonds & Dials & no doubt we will be back for more. Estelle (I think the ladies name is, apologies if I'm wrong) really took the time to help us pick the right diamond wedding band to compliment the engagement ring we bought from her a couple of years ago. Honestly if you're in the market for any type of ring make Diamonds & Dials your first port of call. Thank You all so much once again 

Vanessa Robb's profile image
Vanessa Robb 
9 years ago

We had the pleasure of purchasing 2 beautiful rings for our 25th Wedding Anniversay in Sept 14 (while visiting NY from Australia ) There was a mishap with my ring in August 2015 and i cannot thank Pat enough for the way that it was dealt with. 1st class after sales service and communication. 5 star is simply not high enough! 

Shirley Cairns's profile image
Shirley Cairns 
11 years ago

Thanks Jimmy & staff for looking after us & our son so well last week. Service great as usual Wonderful to see you all again. Happy holidays. Xxx 

Frequently asked questions about Diamonds & Dials

How is Diamonds & Dials rated?

Diamonds & Dials has a 4 star rating with 68 reviews. 

When is Diamonds & Dials open?

Diamonds & Dials is closed now. It will open on Monday at 9:00 a.m. 

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