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Diamond Springs Apartments
- Apartments
- Virginia Beach, VA
About this business
Welcome to Diamond Springs - premium living in the heart of Virginia Beach! Enjoy our renovated one and two bedroom homes - featuring open floor plans, sophisticated wood plank flooring, new appliances, upgraded carpet and cabinets, custom blinds and large private patios. Our convenient amenities include sparkling swimming pool, playground, pet park, parking and 24/7 maintenance. Come find your new home at Diamond Springs!
Location details
2000 Accomac Square, Virginia Beach, VA, 23455, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Poor Customer Service Do not apply here. Applied 2 months ago, paid for the application and now it says that my account doesn’t exist and no one ever got back me.
Business response:
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please reach us directly at (757) 464-1225 and our team will be happy to assist and help resolve these issues.
Loved the customer service Candice is AMAZING we got our lease the same day! She was very nice and helpful.
Business response:
Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
atrocious customer service Candance is repulsively rude and disrespectful. They lack communication, and will mess up on their end and then blame, laugh & scoff at, and talk down to you as if you did it. Have a service request? might as well not even submit it. they DO NOT fix your issues. if they do, its halfway done, still non-functional, and its only done after M O N T H S of hounding them. Save yourself the stress.
The Worst! If I could select a lower than 1 star rating I would. Unless you like never being able to park in front of your own apartment, constant maintenance issues, and power outages (The power is out at least once a week at this point), do not move here. I have lived here for over six months and hated every minute of it. We have already had multiple leaks through the downstairs ceiling ( on the first few days we couldn't even use the shower because it leaked into downstairs),and the AC has been busted on more than one occ... read more
Business response:
We are saddened to hear that you had a negative experience with us, but are glad you brought this to our attention so that we can address it with you, and improve it for others. The Property Manager would like to help turn your lackluster experience around. If you're willing, please contact them at (757) 464-1225 to discuss what we can do to help.
2 year stay Lived there for 2 years and never had a issue. Maintenance man is very nice and works fast to accommodate any problem you may have in your apartment. The office woman is very nice and always greets me by name. That was very surprising because I rarely went in there. I only left because I bought a home. Miss my lil place and the community!!I Pete
living at diamond springs apartments I rent a two bedroom 1 &1/2 bath apartment ( but pretty much a townhouse) Love my apartment, the space is amazing and i love the breakfast bar area in the kitchen. Although i do have some negatives, i wouldn't change much about this place. The main negatives but non deal breakers for me were the fact that the pools closed on mondays, although renting stack-able washer dryer combo is nice for convenience, it doesn't look so nice in the only place it's allowed ( the living room). Other than... read more
Frequently asked questions about Diamond Springs Apartments
How is Diamond Springs Apartments rated?
Diamond Springs Apartments has a 3.8 star rating with 201 reviews.
When is Diamond Springs Apartments open?
Diamond Springs Apartments is closed now. It will open tomorrow at 8:30 a.m.
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