Diamond Jewelry

ladydani 

on Citysearch

9 years ago

Attitude to Gratitude! – This was my review but I did it in 2009, why does it post as a couple of weeks ago? Okay, so maybe I had a bit of an attitude before going in because of some negative things I read on the web so I was wary. We were greeted right away, took their number, I couldn't believe how busy they were, no holiday to account for it. Bottom line, they were very helpful, showed us different rings wirh different diamonds, stayed in our price range and insisted we use their eye piece so we would know about every dia... read more

Mercedes M. 

on Citysearch

10 years ago

STAY AWAY THEYRE CROOKS... They will sell you an I3 diamond which is the worst diamond quality on the universal scale for gemologists... and then theyll tell you its the hope diamond and charge you 20 times what its worth!! My fiance was sold a turd and now I am having to fight to get them to make it right because now I cant even sell the ring to pay off the debt because its a piece of crap... STAY AWAY!!!! 

Gerald C. 

on Citysearch

11 years ago

I went in this after work my shirt waswas dirty.as I work as an.auto mechanic I waited for approximately 20 minutes for service. When my turn came around the salesperson treated me extemely rude then she proceeded to say "you don't have enough money to buy anything in this store" I had 6500$ in cash in my pocet to spend on aring.After the rude treatment I went to anotherstore & spent. My cash . A real pos store 

Joyce C. 

on Citysearch

13 years ago

VERY UNHAPPY – I was so disapointed with this experience. I wanted to purchase an Eternity Ring. There were no large stone rings of this type. I was told I had to special order. I wanted to know if I could then be shown what the diamonds would look like and was told NO. Why would I special order a ring and have no idea what the size of the diamonds would look like? Not what the advertisements had me expect. What a disapointing experience. 

HorseGrl82 

on Citysearch

14 years ago

Great Service and Products – I was very pleased with the customer service and I am very happy with my purchase. My boyfriend brought me in to pick out a 1-year anniversary present. I wanted earrings, but I wasnt really sure what kind of earrings I wanted. So when we went in on a Saturday it was pretty busy and the guy standing at the front greeted us and gave us a number. I thought that was a little weird, but we looked around for a few minutes before our number was called. I still wasnt sure what exactly I wanted, but the s... read more

Govers 

on Citysearch

14 years ago

Best Customer Service Experience EVER – First, let me say that I was willing to ride 2-1/2 hours one way to go to the Jewelry Exchange and I am not fond of riding in city traffic. On Dec 16, 2010, our son told us (dad and I) that he wanted to get his girlfriend an engagement ring for Christmas. We knew instantly where he HAD to go to get it. My husband and I have been married for 29 years and throughout those years we have purchased items from the Jewelry Exchange in Tustin, CA for special ocassions (Wedding Anniversary, Chr... read more

jaybay77 

on Citysearch

14 years ago

AMAZING QUALITY AND SERVICE – I cannot say enough about how wonderful my experience with the Jewelry Exchange has been. 8 months ago my boyfriend, now fiance, was disgruntled with the high prices of engagement rings and after hearing positive reviews about the Jewelery Exchange, he decided to give it a whirl. He left under the amount he thought he would pay and with an engagement and wedding band. I have been so pleased with my rings and the service that I assisted one of my dear friends with the same purchase this evening. ... read more

mitch700 

on Citysearch

14 years ago

Great Customer Service – I've made three different purchases at this location and each time i've gone the service has been great. Bill Redman was knowledgable and helpful. The prices are fair and there was no presure. there was a large selection and i will def. use this location agian. 

steph08 

on Citysearch

15 years ago

SUPER, OUTSTANDING EXPERIENCE WITH RON AND SHERVIN!!!! – My boyfriend and I decided to go to the jewelry exchange on a saturday at around 2 in the afternoon. . We walked in there just wanting to browze, compare prices, and well not really deciding to purchase anything. As we walked into the store there was an employee by the name of Ron. He was just oustanding from the begining of our experience til the end. He showed us all of the different options and variety of diamonds of rings that there was to choose from within every ... read more