This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Diamond Bar Smiles Dentistry
- Dentists
- Diamond Bar, CA
About this business
Location details
2841 S Diamond Bar Blvd Ste B, Ste B, Diamond Bar, CA, 91765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Today this dental office lost another patient and from what I hear this is not unusual these days. I have never in my life seen a business go from as great as this one once was to as atrocious as it is today. The first time I walked in there a few years ago it was amazing - really geared for taking great care of patients. As time went on they have devolved into just another churn and burn, no class, no care, no personalized service operation which is most acutely realized through their incredibly unprofessional front desk st... read more
Today this dental office lost another patient and from what I hear this is not unusual these days. I have never in my life seen a business go from as great as this one once was to as atrocious as it is today. The first time I walked in there a few years ago it was amazing - really geared for taking great care of patients. As time went on they have devolved into just another churn and burn, no class, no care, no personalized service operation which is most acutely realized through their incredibly unprofessional front desk ... read more
Avoid North Cypress Smile Dentistry!!! New to area, I went in expecting a basic new patient cleaning and instead was taken through a very structured process—X-rays, scans, multiple staff evaluations—only to be told I had “active periodontal disease” and needed thousands of dollars in deep cleaning and treatments. When I declined, I asked for a standard cleaning, but they refused, saying they couldn’t perform it because of the diagnosis. So I left without receiving any cleaning at all. They also pushed follow-up visits every ... read more
I went to this dental office for an exam, cleaning, and some fillings. During my visit, they informed me that I needed a lot more work done on my teeth than I originally thought. They even offered to complete it all on the same day. After finishing the work, I paid my full balance. However, 2-3 weeks later, I received a bill for a couple of hundred dollars for work that I had not planned on having done and thought was included in my initial payment. Please, do not go to this place.
This is a suspect business. They create billing after documents are signed and bills are paid. They had me pay before the three services were performed and gave me the receipt and then tried to add money on after and refused to do the services I paid up front for unless I pay the extortion. I’m going to take them to small claims as it’s less than $6000 but they have my payment. Don’t trust them.
The staff will lie to you about the pricing. I needed a crown in the rear they told me my out of pocket would be $1252.37 which I paid them. Then when I came back for the crown to be installed they tried to charge me another $1500.00 which I refused to pay. They never once told me about another $1500.00 would be charged to finished the job. You really can't believe anything they tell you. Please don't put yourself in harms way by allowing them to touch your mouth. Beware!!!
I do not understand how there are so many 'good' reviews. I am giving this one star because the vast majority of the employees were very nice and it was very clean. I stopped going there quite some time ago. One time I was unable to login and enter the requested information online, I got to the appointment and was told I would have to reschedule my appointment, because I did not complete the information online. WHAT? I asked why I could not use their tablet to complete the information. No answer, just reschedule. ... read more
Great work! 3 times, 2 were emergencies with my partial. And even open on Saturdays. Large staff who try to help you with short wait time. All are so nice and efficient.
Steer clear of this place. My wife and I have a lifetime of taking good care of our teeth and dentists telling us so, including just a few months ago at our last cleaning. The first time we come here, we apparently have developed serious periodontal disease and need $1200 "deep cleanings". Look up the "deep cleaning upsell scam" on YouTube and see what dentists who do this are really up to. I was more than willing to pay them for a cleaning and exam, but they wouldn't even give either of us a standard cleaning. They'd only... read more
Frequently asked questions about Diamond Bar Smiles Dentistry
How is Diamond Bar Smiles Dentistry rated?
Diamond Bar Smiles Dentistry has a 4.3 star rating with 248 reviews.
When is Diamond Bar Smiles Dentistry open?
Diamond Bar Smiles Dentistry is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com