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Dhl Express (usa), Inc.

3.5

About this business

Location details

5791 W Imperial Hwy, Los Angeles, CA, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5193 reviews
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Bikini Bottom's profile image
Bikini Bottom 
4 weeks ago

What a joke, Very frustrating experience with DHL Express. I had an international shipment that was already delayed due to added import/processing fees, and when I tried to make sure the package would not be left unattended, the process became unnecessarily difficult. My biggest issue is that I was not able to speak with a real human being when I needed help. The automated chat/support system did not clearly resolve the issue, and instead of making the delivery safer and smoother, it created more confusion and delay. For a v... read more

Aden Grigorian's profile image
Aden Grigorian 
4 weeks ago

I truly appreciated how quickly my DHL packages used to arrive, often ahead of schedule. However, lately, they've been delayed or put on hold, and I haven't received any updates despite waiting patiently. I hope you understand that I trusted you, but it seems something unexpected has happened. And we gave it our all,and we are sacrifices on this situation! 

Do Luna's profile image
Do Luna 
a month ago

They carriers are so bad, I literally put all the details for address and lockbox to complete my auto loan pay off and they refused to deliver my documents to the lockbox and it cost me 530 because I have to do my monthly payment to my high interest loan. I know the interest is not their fault but I paid for a quality overnight service and I only got trash 

Yu Yu's profile image
Yu Yu 
3 months ago

Totally incompetent people. Send package from one state to another back and forth by mistake. These people take zero responsibility for all the mistakes they make. Shameless. 

raphael henderson's profile image
raphael henderson 
6 months ago

This has been, without question, the worst shipping experience I have ever had. I entrusted DHL Duty and tax area with the escalation of duty regarding delivery of a Burberry shirt—a Father’s Day gift from my family—that had been inadvertently left behind in a hotel room in Mexico. What followed was a completely unacceptable level of customer service. Despite repeated attempts to reach someone—anyone—in management for an update, my calls and messages went unanswered. I received no communication, no guidance, and no acknowled... read more

Frequently asked questions about Dhl Express (usa), Inc.

How is Dhl Express (usa), Inc. rated?

Dhl Express (usa), Inc. has a 3.5 star rating with 193 reviews. 

When is Dhl Express (usa), Inc. open?

Dhl Express (usa), Inc. is closed now. It will open on Monday at 9:00 a.m. 

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