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Dexcom Inc
- Home Medical Equipment Provider
- San Diego, CA
About this business
Location details
6340 Sequence Dr, San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been using Dexcom for almost a decade now. The new G7 sucks! I would trade it in for the G4 if given the chance. I have had to call Dexcom so many times for sensors since switching from the G6 to the G7. I just want an accurate sensor that works. I don't care how many days it last (7 to 10 days is fine), and I don't care about how long the warm up is. Dexcom is making us trade accuracy for convenience and I hate that. You suck!
The first year they seemed to work fine. In the last month, two failed. The first failed upon start up; the second a day later. Neither was loose, far from it. The adhesive was so strong it pulled off skin.The problem is in the electronics. Makes me wonder if a supply chain is the cause with substandard components. Also Dexcom customer services is a joke requested replacement. No response, either written or by by sending out a replacement
This is the 6th Dexcom G7 continuous glucose monitor we have put on him. We should be on the 4th one of his prescription. The first two did fine. The third failed to send out signal. Called the company, dealt with a poor customer service representative who did not understand what I was telling her & I could not understand what she was saying, I finally asked if I could talk to someone else, & was hung up on. Called back got someone else & got a replacement monitor sent out in 2 days. This one arrived with no needle, so we ca... read more
Not accurate at all Never Bs sensor Not recommended
I have been using Dexcom since the Dexcom G5 days, and was always pleased with their product. With the advent of the Dexcom G7, they have lost me as a customer. The G7, in my opinion, is the worst thing I have ever experienced. When it isn’t losing contact completely with my pump, it is totally inaccurate. This results in my having to wake up to alarms during the middle of the night and recalibrating because it is reading anywhere from 20-30 Mg/DL low. So, as of today, they have lost me as a customer. Thanks to the Freestyle... read more
Frequently asked questions about Dexcom Inc
How is Dexcom Inc rated?
Dexcom Inc has a 2 star rating with 189 reviews.
When is Dexcom Inc open?
Dexcom Inc is open now. It will close at 6:00 p.m.
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