janc188 on Citysearch
9 years ago
08/09/2011, 05:10 AM
Worst con man I've ever met – The owner of this store is as unscrupulous of a con man as I have ever encountered in my life. Do not EVER buy anything from this store unless you have a furniture expert with you who can verify you are getting a fair deal.
My experience was so bad and I felt so intimidated that it has taken me months just to muster the courage to post this review.
I purchased a furniture set from this store that was supposedly a high-end brand of leather furniture. The owner, Jeff Farahan, explicitly told me it was that brand before I made the purchase.
After signing the purchase receipt and returning home, I did some research online and discovered that the furniture I had purchased for almost $2,000 was actually a cheap knock-off brand available elsewhere for less than half that price. (I also found much of the other furniture in the store (all supposedly high-end) through the same knock-off manufacturer website.)
When I contacted Mr. Farahan, he refused to cancel the sale and refund my payment, even though this was mere hours after the purchase. He cited his "all sales final" policy. (If I learned one thing through this experience, it is NEVER sign anything that says all sales final.)
Conveniently, I discovered that my receipt nowhere gave an actual brand name, just a generic description. Mr. Farahan brazenly told me in communications that I could not prove he ever promised a specific brand and he would deny ever saying it was a specific brand if I took him to court.
I had to fight with Mr. Farahan about this for weeks. To make a long story short, after much verbal intimidation, I finally agreed to a refund less a 6% fee, supposedly to cover "nonrefundable" credit processing fees Mr. Farahan claimed were charged him by his credit processor (something anyone who works in the credit or banking fields knows is absurd). I ended up paying over $100 to get absolutely nothing, except many days of stress and intimidation.
Bottom line: stay far, far away from this store! Don't even go window shopping at this store. It is that bad.