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Desert Valley Medical Group, Inc.

2.9

About this business

Location details

16850 Bear Valley Rd, Ste 1, Victorville, KY, 92395, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9199 reviews
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Marlene Mendoza's profile image
Marlene Mendoza 
recommend  Recommended
4 years ago

They are very friendly and helpful. They make sure I’m okay and well taken care of. 💙 

Gabrielle Bozarth's profile image
Gabrielle Bozarth 
5 years ago

The nurses and staff are callous and inattentive toward patients they deem “unworthy” of care. It is my experience that this classification of patients is often drawn upon racial lines. While I thoroughly appreciate their continued service in the face of a deadly crisis - there is a racial disparity in this hospital’s quality of care. And that will kill people. We deserve better. 

Onleilove Alston's profile image
Onleilove Alston 
5 years ago

I am sad to hear about the racism a recent patient experienced here. During these critical times racism and oversight cannot be tolerated. 

Kay Ephsee's profile image
Kay Ephsee 
5 years ago

I am appalled to learn that this is one of the institutions functioning from a place of medical racism, and contributing to over-representation of Black people in mortality rates. My friend survived an experience at the ER by pure luck. Utterly deplorable. I have many family members in the medical field and you make them look terrible. Shame! 

Barbara Smith's profile image
Barbara Smith 
recommend  Recommended
5 years ago

This was a couple years back but with today's current issues I've started to follow Desert Valley's FB page to stay informed. My husband has stage 4 rectal cancer. After his 1st chemo treatment his kidneys shut down, we went to St Mary's yet their ER was so packed they couldn't even help by isolating my husband to prevent sickness from others. Which cancer patients are more supectible too. I made the choice that he couldnt wait 3 hours to be triaged. Without I physical got a 220 lb man who was at this point dead weight back ... read more

Richard Robart's profile image
Richard Robart 
recommend  Recommended
5 years ago

I would like to thank the nursing staff at Desert Valley Hospital i was staying in room 249 bed b I was taken wonderful care of I would like to expecially thank a nurse named velvet took wonderful care of me until I was released yesterday big shout out to nurse velvet you are a wonderful asset to that hospital and any patient that receives your care. thank you. Richard Robart. 5 out of 5 stars 

Lynne Bernier's profile image
Lynne Bernier 
5 years ago

The communication system is circa 1950!!! You need dedicated phone/fax number combinations for each doctor (pharmacy faxes meant for doctors apparently go to the hospital switchboard, which never hands them over to the intended doctor), and there is no online information or communication system. Can't see patient records without two in-person trips to an obscure location (and money!) for hand-made photocopies. Can't ask for a simple prescription refill because the doctor's phone is on answering machine during his only one da... read more

Terrisa Pokryska's profile image
Terrisa Pokryska 
recommend  Recommended
5 years ago
Edna Davila's profile image
Edna Davila 
recommend  Recommended
5 years ago

They were kind and treated me in a timely manner. only thing is didn't like that I couldn't have my spouse in the room with me. 

Frequently asked questions about Desert Valley Medical Group, Inc.

How is Desert Valley Medical Group, Inc. rated?

Desert Valley Medical Group, Inc. has a 2.9 star rating with 199 reviews. 

When is Desert Valley Medical Group, Inc. open?

Desert Valley Medical Group, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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