This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Desert Dental Group - Victorville
- Dentists
- Victorville, CA
About this business
Desert Dental Group’s excellent team of dentists, specialist, hygienists and office staff are dedicated to your entire family’s dental needs. Desert Dental Group has been proudly serving the High Desert Community for over 32 years. Voted Best of the Desert 2015, 2017, 2018 and 2019, we are committed to our specialized dentistry and personalized care. As a Multi – Specialty Dental Office, Desert Dental Group is uniquely positioned to offer the widest array of care options in the High Desert. For your comfort... read more
Location details
12640 Hesperia Road # A, Ste A, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am a very nervous patient I get very frightened at the dentist however I went into this office and I was treated very well from the reception the X-ray tech to the dental hygenist and especially the oral surgeon I had a wonderful experience no tears very little pain wonderful Aftercare instructions I was very pleased and would recommend this office to anyone especially anyone as nervous as I am
RecommendedI am a very nervous patient I get very frightened at the dentist however I went into this office and I was treated very well from the reception the X-ray tech to the dental hygenist and especially the oral surgeon I had a wonderful experience no tears very little pain wonderful Aftercare instructions I was very pleased and would recommend this office to anyone especially anyone as nervous as I am
Business response:
Thank you Doris! You're right, going to the dentist can be a bit nerve wrecking and we are pleased to hear we were able to provide you with a great dental experience. We appreciate you taking the time to let us know how your visit went and we are always here for your dental needs. Happy Holidays!
Overall great experience. I received oral surgery yesterday and had a speedy and successful operation. However it was the receptionist that I had a problem with and only one in particular she repeatedly forgot to convey important information in regards to my billing and what types of payments and information would be needed to accept those payments. I came into the Hesperia Rd office to get this surgery 3 weeks ago and was unable to do so because this same receptionist forgot to tell me there was going to be additional fees ... read more
Business response:
Thank you for your feedback Matthew, we highly appreciate it. We sincerely apologize for the miscommunication and inconvenience this has brought to you. Currently we are speaking to all of our staff members to make sure the situation does not repeat itself. We appreciate you providing feedback to help make our office and customer service better. We are happy to hear your operation was a success! If there is anything you need please do not hesitate to contact our office, Desert Dental Group is here for you.
I loved it and so did my kids. The staff and doctors where very nice and explained everything to me in details. I highly recommend them!!!!
I loved it and so did my kids. The staff and doctors where very nice and explained everything to me in details. I highly recommend them!!!!
The front staff was ok, and the female assistant was nice. The doctor however, was very unpersonable, and really didn't make me feel like a valued customer. I know my situation is very extreme and even if he couldn't help there was a nicer way to say and do things. He seemed like I was bothering him. I figured the reason he basically dismissed me without much help was cause I was his last patient and he wanted to go home cause he was out the door before me, as a matter of fact he didn't even hold the door for me it practical... read more
The front staff was ok, and the female assistant was nice. The doctor however, was very unpersonable, and really didn't make me feel like a valued customer. I know my situation is very extreme and even if he couldn't help there was a nicer way to say and do things. He seemed like I was bothering him. I figured the reason he basically dismissed me without much help was cause I was his last patient and he wanted to go home cause he was out the door before me, as a matter of fact he didn't even hold the door for me it practical... read more
Frequently asked questions about Desert Dental Group - Victorville
How is Desert Dental Group - Victorville rated?
Desert Dental Group - Victorville has a 4.2 star rating with 897 reviews.
When is Desert Dental Group - Victorville open?
Desert Dental Group - Victorville is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com