This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Derby Park Apartments
- Apartments
- Grand Prairie, TX
About this business
With premium finishes and wide-open spaces, each floor plan from Derby Park Apartments brings you unparalleled luxury without sacrificing on comfort.
Location details
606 W. Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
AMERICAN ROACHES!!!! Be careful with these apartments, I was living from November2017 until February 2018, I could not stay longer in that apartment since they are full of BIG cockroaches, and they never gave me solution to that problem, and they did not care either that my babies could be affected by these American cockroaches
Business response:
We're sorry to hear that an otherwise pleasant stay in the community has been tarnished by some less than ideal customer service. We do our best to be prompt, personable, and, above all else, professional when assisting residents and apologize that this has not been reflected in your experience. We hope that in the future we will be able to treat you to the quality customer service you deserve and hopefully, improve your overall experience. Please, if you would like to discuss this feedback in further detail, do not hesitate... read more
Do NOT consider this place!! Do not spend your hard earned money on this place ! Management is horrible! Please go somewhere else, if I could give this place negative stars I would. 1 star is not enough. Don't even give them your time!
Business response:
We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us M-F 9-6, at 972.262.2784 or email us at community email mgrderbypark@dayrise.com.
My Home I really like where I live. Been here since 2010. The staff are very friendly. Tameshia is spot on with any of my concerns. They are always upgrading the buildings or the grounds. Fixing cracked concrete in the winter months. I remember one time Tameshia and staff where out at the gates early morning passing out little gifts. I think it was Valentine. I say it's a great place to live at.
Business response:
We are delighted to hear you are enjoying your experience at Derby Park and with our team. Your experience is our first priority. On behalf of our entire team, thank you for the feedback. - The Derby Park Team
Great Christine in the leasing office was awesome from the start. Got me into an apartment the same weekend I came to look at them. Anything I need or any questions I have she’s there to help. Has not disappointed!
Business response:
Thank you for your kind review! We're delighted to hear that you've enjoyed your stay with us. If you need anything at all, please don't hesitate to reach out. Thank you, The Derby Park Team
Great Service & Attention I am going on my 3rd year with Derby Park. The staff is just TERRIFIC. I speak reguarly with Christine. She is awesome and makes your needs a priority! If there is any package you need to have signed for, matience requests or having any difficulties at all; she is a go too person. The Manager Tameshia and additional staff makes its a great place to live. Property is well maintained. I enjoy living here and hope you will too.
Business response:
Thank you for taking the time to provide your feedback. We're happy to hear that your overall experience at our community has been positive, and we're glad that you are enjoying our amenities and events. Thank you for choosing Derby Park for your home! P.S We think Christine is a rockstar too!
Terrible living experience Yes the renovations are nice BUT Management doesn’t seem to care about issues you may have, they’re never solved in a timely manner, you’ll have to see how to solve them yourself! I’m glad my time here is almost over
Business response:
Hello,We're sad to hear that your experience at Derby Park was not pleasant. This is definitely not what we hope to hear from our customers. Thank you for sharing your experience and we hope we can have an opportunity to discuss with you any unresolved issues. Please call us or stop by the leasing center to discuss this matter further. Thank you for taking time to write a review.
Great place! Office and maintenance staff are very helpful. Especially Christine who leased to you twice after you left for a job transfer and came back.
Business response:
Hello!We are delighted to hear you are enjoying your experience at Derby Park and with our team. Your experience is our first priority. On behalf of our entire team, thank you for the feedback. - The Derby Park Team
Too many issues We have lived here for a few years.. management has NEVER been helpful. Shortly after we moved in, there was a roach issues that we had to solve ourselves. There has been flea & tick issues, once again we had to solve ourself. Gate hasn't worked about 80-85% of the time that we've live here. There is never parking especially if you work late. Yes they are doing numerous updates but there is still numerous safety issues that not been resolved such as flooding, cracks in the sidewalks or lots (having tripped se... read more
Terrible Management RUN, dont just walk away from this place!! Management is absolutely terrible, they do not care about their tenants at all. We had a flea infestation on our first floor floor apartment for approximately 6 weeks. We don't have any dogs or cats, they showed up because all of our neighbors had pets and we had to pay the price. It took management 3 weeks to get a pest control service out to us and we had to spend money out of our own pocket to have the problem fixed. the outside stairs had a major dip at the b... read more
Frequently asked questions about Derby Park Apartments
How is Derby Park Apartments rated?
Derby Park Apartments has a 3.1 star rating with 348 reviews.
When is Derby Park Apartments open?
Derby Park Apartments is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com