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Dentaquest

1.4

About this business

Location details

1333 Main St # 603, Ste 603, Columbia, SC, 29201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
1.410 reviews
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Jessica F's profile image
Jessica F 
on Google
5 months ago

WILL NOT EVER ANSWER THEIR PHONE CALLS!!! ALL I NEED IS AN ID CARD AND CANT GET THAT BC NOBODY WILL FREAKING ANSWER THE PHONE!! 

Laprofesora espanol's profile image
Laprofesora espanol 
on Google
6 months ago

1. Online Payment Platform Issues: Initially, I was able to use the online system to make payments via credit card. However, after losing the original card and attempting to replace it with a new one, I encountered consistent issues, as the system would not allow updates. This lack of functionality has made it unnecessarily difficult to manage my account and payments. 2. Customer Service and Payment Process Limitations: I have made multiple attempts to contact your customer service team by phone to resolve my payment situati... read more

Lisa Maydwell's profile image
Lisa Maydwell 
on Google
6 months ago

Only became I couldn't give a zero. Run!! Don't walk away from this company. I've been given the runaround for months. They say I don't have coverage, but I continue to receive bills. They tell me it will be resolved in three days, but months later... Nothing! 

Darishia Howell's profile image
Darishia Howell 
on Google
8 months ago

Customer service non existent! 

T Tucker's profile image
T Tucker 
on Google
8 months ago

Nobody will answer their customer service phone. One time I tried waiting over an hour!! They deny every claim either saying my dentist (that they said was an in-netwrok dr) isn't in-network or that we haven't met the 6 month waiting period (we've had this insurance for a year and a hallf). Total garbage and waste of money!!! 

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Frequently asked questions about Dentaquest

How is Dentaquest rated?

Dentaquest has a 1.4 star rating with 10 reviews. 

When is Dentaquest open?

Dentaquest is closed now. It will open tomorrow at 9:00 a.m. 

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