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Dental Health Associates

3.4

About this business

Dr. Steven J. Rheault, DMD, and the team at Dental Health Associates garner over 36 years of experience with a caring, precise dental touch! 

Location details

951 Rohrerstown Rd, Ste 101, Lancaster, PA, 17601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.443 reviews
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Anonymous's profile image
Anonymous 
13 years ago

Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Did this dentist explain your dental procedure to you? Yes Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked 

Anonymous's profile image
Anonymous 
13 years ago

Was this dentist's staff friendly? Friendly Enough Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible, but it wasn't the best Does this dentist use current and safe equipment? Yes Was there annoying music playing while you waited or during your visit? No, there was no annoying music 

Anonymous's profile image
Anonymous 
13 years ago

Was the waiting area spacious? Yes Were the staff members able to answer your questions? Yes, they were able to answer my questions Was the dental equipment clean? Yes Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did this dentist offer you anesthetic when appropriate? Definitely! They paused every few minutes to make sure I was comfortable 

Anonymous's profile image
Anonymous 
13 years ago

Is this provider's business conveniently located? Yes, it is very conveniently located Did this dentist offer you anesthetic when appropriate? Yes, they offered me anesthetic when appropriate Did you leave the office feeling satisfied with your visit? Yes Was this provider's office clean? Yes everything was neat and sterile 

LookingForADentist's profile image
LookingForADentist 
13 years ago

I wouldn't recommend them to my friends or family (or worst enemy for that matter). My mother went in for a tooth restoration and said Rheault kept turning her head toward him in a physically-abusive manner. The front desk blonde with the perma-frown and attitude is another good reason to just simply take your business elsewhere. Good riddens. 

PatientReview's profile image
PatientReview 
14 years ago

Staff at front desk are rude, unprofessional, and demeaning. They guestimate what your insurance is supposed to pay (rather than waiting until they receive back from the insurance company what is actually owed like they're supposed to do) and ask for more than what is due from the patient. If you ask for an explanation of what they're billing for and why the bill is so high, they roll their eyes, act like it's a major imposition to explain the charges, and argue with the patient when the patient brings it to their attention ... read more

rutherford's profile image
rutherford 
14 years ago

I love this dentist. But hate his front desk employees. The big blonde with a ton of lipstick on is crazy. She is the Hitler of all receptionists. She is rude, condescending, and down right scary. If you disagree with her she blocks you from making an appointment. I am guessing the dentist is scared of her. I can't believe Dr. Rheault allows this woman to traumatize and bully his patients around. After I get my work completed there, I will no longer be using Dr. Rheault. I really like the dentist and assistance. But will see... read more

seekingwellness's profile image
seekingwellness 
16 years ago

The staff at this office nearly brought me to tears with their treatment of me, attitude toward me, and general disrespect for me. As a new patient, looking for a dentist for my entire family, this staff did not care to look into my insurance coverage, as it required a phone call (instead of their typical computer access). I never saw the dentist, due to the staff's refusal to accomodate me. Office staff seemed to think they were doing me a favor by allowing me in their office. When I addressed my concerns the next day with ... read more

Frequently asked questions about Dental Health Associates

How is Dental Health Associates rated?

Dental Health Associates has a 3.4 star rating with 43 reviews. 

When is Dental Health Associates open?

Dental Health Associates is open now. It will close at 6:00 p.m.  

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