Dental Care of Indiana

Aaron K. 

on Yellow Pages

10 years ago

Miserable experience. They do not honor the recently advertised $59 new patient deal (charged me full price instead) and even though they are listed as in-network for my dental insurance, they stuck me with an out-of-network dentist during my visit. As a result, my insurance was billed the full amount for an out-of-network visit - meaning I had to pay for everything out of pocket. AVOID THIS DENTAL PRACTICE! 

abriecdefg 

on Yellow Pages

11 years ago

I'm having a horrible time with this clinic. I went in because a filling I got when I was younger cracked my tooth in half. They shaved it to a nub and crowned it, and I've been reeling in pain for weeks. They've adjusted my bite twice and tried to convince me it's normal pain, but I have a toothache and jaw ache that pain killers won't even help. My whole face hurts. They're also rushing me to get MORE work done while I'm up all night in painful tears from the initial work… No way. They're friendly at first but when I expla... read more

Anto N. 

on Yellow Pages

11 years ago

WORSE EXPERIENCE EVER! I would recommend finding another dentist if you need dental work done. I was lied to and stolen from. They took my money and refused to do what they were supposed to. I needed dentures and was kept out of the decision making process. I was supposed to be able to make decisions on my dentures but was kept out of the process. I paid $1,000 and have had nothing done. When I went to the office to request my money back the office staff told me that I was not going to get anything back. and that i needed to... read more

Jennifer K. 

on Yellow Pages

11 years ago

WARNING! In July we received a flyer in the mail for cleaning, X-rays, and exam for new patients for only $59. My husband and I took advantage of this deal, but were extremely surprised to find that I had 3 cavities (having only had 1 previously) and my husband had 4, needing a root canal and a crown (these were the first cavities in his 34 years). What surprised us so much is that just over 1 year previously we had x-rays and neither of us had any cavities. They set up a payment plan (work totaling nearly $5000) and had wan... read more

sbka28 

on Yellow Pages

12 years ago

Entire staff very friendly and helpful. Received high quality care. Would recommend to family and friends. 

katiemo04 

on Yellow Pages

12 years ago

MILITARY INSURANCE MEMBERS BEWARE! YOU WILL BE CHARGED LATE FEES BC OF TRICARE DENTAL INSURANCE AFFILIATES NOTORIOUS INABILITY TO PAY ON TIME! I first started going to this office and was very happy with my interactions with the dental hygienist and dentist. The front desk staff was snippy (boarder lining rude) at both of my appointments. My husband is active duty and the Sagamore office was having trouble receiving payment for one of his services. They billed us for the service and I called to follow up, confused because al... read more

klondikesmom 

on Yellow Pages

12 years ago

Totally BEWARE!!! As the others reviewers mentioned, they have horrible business practices. Kept calling them to tell them that insurance had not received the claim. They said don't worry about the bill we are putting in a new system. Called mutliple times. Then in the end, they would not remove the $10 collection fee that they mentioned they would on one of my many calls. Office manager Deena is nasty and rude. She would rather have her $10 and have a horrible reputation than refund. You go Deena - enjoy the horrible reputa... read more

jenalyce 

on Yellow Pages

12 years ago

I had a terrible experience with the office staff. I had a name, address, and insurance change because I graduated, married, and got a new job. A few months after a cleaning that was expected to be covered by insurance, the office sent a bill to my new name and old address. Called SMFD to make sure that they had all correct info and had they supposedly refiled the claim. Got another bill in the mail for the same amount. Called insurance. Insurance said they never received a claim. Insurance company had SMFD fax paperwork. Re... read more