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4700 32nd Avenue, Hudsonville, MI, 49426, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did this family doctor answer all of your questions? Every question I had was answered thoroughly Is this provider's business conveniently located? Absolutely! It is right off the freeway and close to everthing Did they follow up with you after your appointment? Yes. Would you refer this provider to a family or friend? Yes
Was this family doctor's staff friendly? Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in
Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Did this provider seem up-to-date with the current advancements in their field? Yes, they were informing me of new advancements that were extremely recent Was this provider's office too loud? Not at all, it was very peaceful and quiet Did this provider rush your appointment? No Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time
Were the waiting room chairs comfortable at this family doctor's office? Yes How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Does this provider give unbiased advice? Yes
Was there annoying music playing while you waited or during your visit? No, there was no annoying music
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I often refer people I know here. I absolutely love this place. I was so impressed with how willing they are to spend as much time with me as I need. They were so patient, and covered all of the bases until I had no more questions. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
Was it easy to find parking at this provider's office? Yes, it was convenient Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Did you feel like this provider's office was understaffed? No, they were fully staffed Does this provider promptly return your phone calls? Yes Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me
Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her Was this family doctor's staff friendly? Yes, they went above and beyond Do you feel that you could have received better service somewhere else? No, I don't think so Does this provider treat their staff well? Very! I've never seen an employer treat their staff better Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't make me feel uncomfortable
Dempsey Russell MD has a 4.3 star rating with 45 reviews.
Dempsey Russell MD is closed now. It will open at 9:00 a.m.
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