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We specialize in Carpet Cleaning , Area Rugs, Furniture Cleaning, Air Duct Cleaning, Tile and grout cleaning, Wood Floor Cleaning, and Water Damage Restoration , Commercial and Residential
5012 E Manslick Rd, Louisville, KY, 40219, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had several rooms cleaned throughout my home. The technician was courteous and seemed to do a thorough job. When he first completed the work, the carpets smelled clean and fresh. However, I left the house for a couple of hours and came back to the strong odor of dirty dish water throughout my house. Although the website suggests that carpets would be dry "in 2 to 5 hours or more", even 18 hours later the carpets were still quite wet and the smell had not abated in the least. When I called the company to report the issue, m... read more
Business response:
I do apologize that this has happened I was unaware of the technicians comments As the manager of this location I would like to offer to send someone back to re clean and deodorize your carpets for you .this is not our standard policy and is completely unacceptable in my eyes please call our office at 502-456-1900 to reschedule a cleaning time
I was moving and had to have my carpets cleaned. I called Deluxe and they did a fantastic job! They worked around my crazy schedule, which was a bonus! Their tech was fast friendly and did a very good job!
Business response:
Thank you for your compliments , please call for your next cleaning in your new home
I had Deluxe Carpet Cleaning to my home 2/4/17 to work on a 100% wool rug, berber wall to wall carpet and a Lazy Boy recliner. The wool rug had never been cleaned and the Berber was stained with paw prints from cat, dogs and birds. I was AMAZED at the professionalism of my technician. And my carpets literally look and smell like new - especially my beautiful wool area rug. In the past, I have had **** but was never pleased with their work or their technicians. Deluxe Carpet Cleaning, on the other hand, provided excellent cus... read more
Business response:
Thank you for your wonderful comments , All of our technicians are great but we will make a note in your file to keep Jason as your permanent technician for all your cleaning needs in the future
Deluxe has cleaned my carpet, tile, furniture and air ducts on more than one occasion and each they've come to my home the technicians are polite and very helpful. They always do a fantastic job and are very efficient. I recommend them to everyone.
I had Deluxe Carpet Cleaning come to my and clean my carpets when we first moved in. They did a great job. The technician was efficient and explained exactly what he needed to do to remove stains and provide us with the best possible out come. I will continue to use them in the future.
I had Deluxe out last week to clean my carpets. From the first phone call i made to them they were very helpful and professional. They were willing to drive to my home in Shelbyville for just a $10.00 travel fee. Which i found very reasonable, considering the other conpanies i contacted either did not service my area or wanted a $20.00 fee. When the technician arrived he was very knowledgeable and informative. He suggested various products that would help in my problem areas and although they were at an extra cost they did e... read more
Deluxe Carpet Cleaning has a 3.2 star rating with 21 reviews.
Deluxe Carpet Cleaning is closed now. It will open tomorrow at 9:00 a.m.
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