Paul A. on BirdEye
5 years ago
08/25/2015, 19:57 PM
My hospital stay began Tuesday, August 18th, 2015 when I was admitted for a radical nephrectomy that morning. All went well and I was admitted to ICU after recovery. I was treated extremely professionally in ICU and the nurses could not have been better. There was one instance when I pressed my nurse call button. I could hear the nurses down the hall laughing and talking loud. I was a bit surprised that my nurse Justin didn't answer the call instantly and there was a reason why. He was on another floor helping someone with something, as he told me when he answered the call button a full 10 minutes after I pushed it...while the nurses 20 feet from my door sat and talked and laughed the entire time. They were not on another call or assisting anyone while I waited. It was not an emergency, and that's a good thing. All else went well and I was moved to 3 South Friday. The first night on the floor, I experienced severe pain thru the night and the nurse in charge finally got me to where the pain subsided enough to sleep a little, until huge laughter and talking woke me up, coming from the nurses station in the middle of the night. I beared it and finally got some rest when the sun came up. All went well through the day...no noise or laughter bothered me and then at 7 PM, the night shift came on and everything changed. I watched TV a long time and probably was ready for sleep. The pain was not too bad and I dozed off. At midnight, the noise began again. At 2 AM, the CNA Vonda came in and said....I gotta wake you up to take your vitals. I said, you didn't wake me. I haven't slept because of all the noise at the nurses station. She said, you should have pressed your nurses button. I said, why should I have to call anybody. You and all the others out there making the noise are supposed to be professionals. You are working in a hospital. There's an actual sign on my door that days "Shhhh....quietness helps healing". My blood pressure came up higher than it had been since I went in. She said you are upset and that's why it's so high. I said, sure I'm upset. Wouldn't you be?? She said I'm sorry and would pass along what I told her. My blood pressure never came down that night and I did not sleep, but it was extremely quiet at the nurses station the rest of the night.
Now, I ask....what kind of policy does DRMC have regarding employee behavior that would make the nurses and CNA's think they can make noise and laugh all night? Is there no oversight of the people in charge of the sick and feeble and virtually helpless patients? Are people so scared of making waves that they won't confront fellow workers when their actions are in direct contrast with hospital policy,,,,not just in Greenville, but everywhere on the planet? How do these people qualify to attend the sick people that are in their charge? Most of them could not get a job in a veterinary clinic.