This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Delray Genesis Service Department
- Automotive
- Delray Beach, FL
About this business
Delray Genesis is a family owned and operated dealership doing business in Delray Beach since 1994. A family member is at the dealership every day for your questions or concerns. Our philosophy is very simple: Treat every customer like family and provide the best service possible. Remember when buying a vehicle, all dealers buy cars from the factory for the same price; there are no volume discounts. Because of this, we do our best to keep our overhead low in order to give you the best possible deal. We are committed to givin... read more
Location details
655 NE 6th Ave, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I do believe that 1 star is a lot for this service Is the worst experience that i had in my life I do have my car broken and I do need to but a new one . Because of this place i won t take a hyundai for sure . I don t want to see this place again . Really sad what you do with people who wants a profesional service. Not happy with that i went to the location and they forgot my car open after they close the Store
If i could give the service depart a 0 star I would. Horrible Horrible Horrible. Took my G70 there on 11/5 and told one tire was wearing which doesn't make since. When asked why the other is not wearing the service advisor Wes had no answer. I told him to put it through my warranty that I purchased with my 2023 G70 and it's now over 2 months later and I am still waiting on that tire. I have called more than 50 times and left messages and no return call. I have left msg for the service manager to call me and no return call. I... read more
Worst service department ever. Makes me not even want to own a genesis. Rarely answer the phone and have the worst communication/management I’ve ever seen. I have gone there three times for the same recall part. The first time they overbooked and couldn’t see me. The second time they didn’t even have the recall part that I booked the appointment for. The third time they had no loaner cars (which I scheduled for weeks ahead) and again didn’t have the part. Trying for the 4th time and they have me wait another month. Go elsewh... read more
A service appointment was made when I purchased my new vehicle months ago. The appointment was confirmed. My car was supposed to be picked up. It's an hour and half past the appointment time....still waiting. I've talked to the department twice today and am currently on hold for over 10 minutes! Really disorganized.
Frequently asked questions about Delray Genesis Service Department
How is Delray Genesis Service Department rated?
Delray Genesis Service Department has a 1.7 star rating with 17 reviews.
When is Delray Genesis Service Department open?
Delray Genesis Service Department is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com