Dell Inc.

Mike C 

on Google

3 weeks ago

I have a Dell octacore that's not compatible for Windows 11. Your offer of $40 is a complete insult. Never buying your garbage again 

Blake Ivey 

on Google

3 months ago

I bought an Alienware X17 R2. It is now a $4000 paperweight due to the unavailability of a power supply. They’ve had my computer 2 months and are now trying to send it back to me without repairing it due to the power supply being unavailable. DO NOT BUY anything from Dell. They’re a horrible company with terrible customer service. I wish I could give 0 stars. Buyer beware. You will regret buying anything from Dell. You’ve been warned. 

Harley 

on Google

3 months ago

I purchase Dell 24 All-in-One EC24250 in Oct 2025, one of default software Notepad has never worked, several technicians have tried to resolve the problem remotely but never worked. The technicians were lack of knowledge, skill and inpatient, all I had was another appointment online again and again, and gave up. I pursued with Microsoft team, and was advised the potential issue regarding Notepad in the original APPs: 1- The new machine shipped with bad Windows image; 2- A technician removed or altered system components; 3- W... read more

Habib Erkan Jr. 

on Google

4 months ago

I purchased a Dell 27‑inch monitor on November 29, 2025, and it arrived about a week later. With the help of a Dell associate, I was able to connect it along with my older Dell 27‑inch monitor to my new Dell Tower Plus. Everything worked perfectly at first—I was impressed enough that I even left a positive review on Dell’s site. Unfortunately, on December 20, the new monitor suddenly stopped responding. I checked all the cables, reconnected everything, and ran Dell’s online diagnostic tools, but nothing helped. I then contac... read more

h301pilot 

on Google

4 months ago

Cannot get updated order status information from Dell or Logistics Carrier (Omni Logistics). No response to multiple emails or phone calls. Delivery date from Dell and logistics carrier is now overdue by two days. Very disappointed is the utter lack of transparency, communication, and responsibility. Atrocious customer service from a supposedly world class company. Timely communication and delivery of purchased (and payed for $$$$) product IS part of the service providers responsibility.