Delaware Medical Associates

Anonymous 

on Merchant Circle

10 years ago

These people are the rudest! The desk clerks are nasty and fired patients left and right. The doctor who owns the practice does not care. Go upstairs and join Stoney Batter practice it is much better! I did! :) 

lisascarpitti 

on Merchant Circle

12 years ago

I was under Dr. Viterbo's care for nearly 3 years with a serious abdominal condition. Sadly, I felt as though the Internet was my source of doctoral care and guidance, as Dr. Viterbo has the acumen of a medical student. What ended our doctor/patient relationship? I questioned my care after abdominal surgery, and I was fired as the patient. Unbenounced to me, he did me a huge favor! Thank you, Dr. Viterbo! 

Jay Shinn 

on Merchant Circle

13 years ago

should be 0 stars....called today to set up an appt for a chest cold, the receptionist said that I was no longer a customer, she placed me on hold, and the office manager....big deal....got on the phone, her name was Genevieve, she said that I called last Feb and told them I no longer wanted to be a client at their practice. I never called them at all, the office manager got an attitude with me, and I said your right I would never want to go to a practice with such terrible associates working there....do not go...stay away!!... read more

Anonymous 

on Merchant Circle

14 years ago

on hold forever most of the time. Dr. Barry must have little confidence in herself because she orders expensive tests. Not very friendly place. 

D. Scott Wilson 

on Merchant Circle

14 years ago

Had my first visit to Delaware medical Associates after being recommended by my in-laws (Shone). I was assigned Viterbo and came into my annual physical exam with a typed list of concerns and handed them to him. Two items he ignored, one a herniated naval and what I thought could be a pre-cancerous spot on my leg. It was not until I went to a free skin cancer screening clinic that Viterbo's ignorance of his patient confirmed I was in the wrong practice. I had cancer spot on my leg Viterbo chose to ignore. But I left the exam... read more

Anonymous 

on Merchant Circle

14 years ago

I wish I could give 0 stars because 1 star is way too much! The "office manager" was SOOOOO RUDE. I called to get a form filled out for work about my medical history from 10 years ago that has been resolved for 10 years and after her rudeness, I said I should probably start looking for a new practice. A little less than a week goes by and I call bc I need to get my forms filled out. I tried to set up an appt. The lady on the phone told me to hold on. 10 mins later the "office manager" gets on the phone and said that she dele... read more

A Patient 

on Merchant Circle

15 years ago

I visited Dr. P. Barry in this office. She likes to order tests, more than any of my other family doctors in the past. Phone-in to the office renders long wait 4out of 5 times before you get to make a request (the receptionist’s name came up most of the time is Genevieve). Even while I was making a request, I could be put on hold again. Many times the office called me to schedule a follow-up when there were nothing to follow-up on. Trying to cancel these follow-ups could be difficult sometimes. 

Stephanie 

on Merchant Circle

15 years ago

I am liking the I have noew Dr. V but the front staff awful!!!! I have been billed for balance after BlueCross has paid and I also do Billing do I knew this was wrong i called and had to tell them what should have been done Now I am getting a bill because the doctor I seen does not have a BlueCross Number yet so my vss was denied I am sick of doing their work the office front staff not all but the few i dealt with is awful when Dr.Depfer was there a total nightmere unreal total not satified 

Anita Manning 

on Merchant Circle

15 years ago

The doctors are great but hold onto all canceled checks and keep a folder of all bills and insurance payments. This billing department has made errors on my account - i've been billed for services not rendered, have had to produce a canceled check to convince them I'd paid my copay, and now they're billing me, again, for something that they told me a year ago had been resolved. I'm very frustrated.