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Drop by to experience a range of music and movie systems in our Bellevue Showroom where you will find a variety high-end audio listening rooms, home theaters, and family rooms demonstrating integrated home automation and home entertainment systems.
14405 NE 20th St, 14405 NE 20th St, Bellevue, WA, 98007, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 11:00 a.m. to 5:00 p.m. | |
Wed | 11:00 a.m. to 5:00 p.m. | |
Thu | 11:00 a.m. to 5:00 p.m. | |
Fri | 11:00 a.m. to 5:00 p.m. | |
Sat | 11:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I had a fantastic experience, thanks to Ted and John. Their customer service was top-notch—friendly, knowledgeable, and genuinely passionate about audio. They took the time to understand what I was looking for and guided me without any pressure. It’s rare to find such helpful and honest service. Highly recommended!
I recently had the pleasure of working with Definitive on doing a full refresh in my media room. Scott was our guide and helped us build a great system. After we had our gear figured out Scott came to our home to look at the room and put together an install plan. My room was a refresh and the process was mostly a lift and place for the new equipment so we didn’t need the install team. That meant Scott was able to enlist some of his associates and did everything in a day. The real highlight was how well they got the LCR align... read more
Always great customer service
Very disappointed and frustrated with the lack of tact and understanding from the staff here. We specifically made the 45 minute drive from home to visit one of a vanishingly small number of stores with audio demo rooms. We had a better experience at what's left of Magnolia inside the Best Buy in Bellevue than we did at Definitive. Sound systems are such a subjective product that I don't want to purchase anything without giving it an honest listen. What I received here was a terrible experience of being talked down to and ma... read more
I'm disappointed that I feel I need to leave this review given how much I appreciate good audio, but I left feeling absolutely belittled and dismissed. Never having been to this store before, and being new to the Seattle area, I entered with a goal to find a home theater solution for an upcoming project. The salesman who greeted me asked the right questions, but when it came to budget, we had some disagreements on what could be achieved. It wasn't until after some demos that I realized that they didn't have a solution for me... read more
Definitive Bellevue Showroom has a 4.5 star rating with 70 reviews.
Definitive Bellevue Showroom is closed now. It will open on Tuesday at 11:00 a.m.
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