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Defenders - Customer Experience Center

2.3

About this business

Location details

3665 Priority Way S Dr, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.39 reviews
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Andrew Wann's profile image
Andrew Wann 
3 weeks ago
Todd Lyons's profile image
Todd Lyons 
3 weeks ago

Their current generation of ADT's "Resideo" wireless systems are not suitable for older homes with lath and plaster walls. The current generation of techs don't understand this, nor how to mitigate the constant problems. Adding a wireless extender doesn't work reliably. The connection between the main panel and supplementary keypads can drop randomly and remain offline for hours, requiring you to reboot the system. Maximum range is from the main panel to keypads is 50 feet. Unlike my home router, there's no option to run a w... read more

Stone Riddle's profile image
Stone Riddle 
2 years ago
Anonymous's profile image
Anonymous 
2 years ago

Don’t use them, over priced and you get contractually bound for their junk. Use ring or anything you can find without a contract and don’t believe whatever they try to tell you about other products not being safe. Do your own research, with one just being “how to get out of ADT contract” and you’ll find an endless list of unhappy customers that are all counting the days for their contract to end and cancel immediately and warn as many others as they can not to ever even consider them. 

Daniel Rader's profile image
Daniel Rader 
2 years ago

Don’t use them, over priced and you get contractually bound for their junk. Use ring or anything you can find without a contract and don’t believe whatever they try to tell you about other products not being safe. Do your own research, with one just being “how to get out of ADT contract” and you’ll find an endless list of unhappy customers that are all counting the days for their contract to end and cancel immediately and warn as many others as they can not to ever even consider them. 

Frequently asked questions about Defenders - Customer Experience Center

How is Defenders - Customer Experience Center rated?

Defenders - Customer Experience Center has a 2.3 star rating with 9 reviews. 

When is Defenders - Customer Experience Center open?

Defenders - Customer Experience Center is closed now. It will open at 9:00 a.m. 

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