This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Defenders – ADT Authorized Premier Provider
- Security Systems
- Indianapolis, IN
About this business
Helping to protect over 1 Million families, ADT's only Authorized Premier Provider, Protect Your Home's security systems are trusted more than any other burglar alarm or home alarm system provider.
Location details
2415 Directors Row Suite D, Suite D, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
We have used ADT before while we were in North Carolina, they were friendly, helpful, and resourceful with every question we asked it was answered timely and made us feel safe. Dealing with Safe Haven was totally different. FIRST we asked for the same exact set up we had in our last house and the dealer came to the house and said we COULDN’T do that we HAD to spend more money to get the security. They would try to upswell everything and even lied to us saying, “if you don’t spend a thousand dollars in product we will not ins... read more
Worse customer service ever had, and the product doesn’t work, don’t waste your time and money with this company, here is a better option Vivint :)
The worst company for security cameras. Never work when they do it's either black and white or grainy. I would like to know how to go about getting my money back all of it. When you call the report a problem you're on hold 20 minutes to 45 minutes. So I figured there must be a lot of problems to be on hold that long. When you're cameras don't work want you to buy other stuff to get them to work. Then they charge for the call for service for the same problems of the cameras not working. Just please let me know how to get all ... read more
Worst alarm company EVER!!! Products never work, always going offline, and then, yourself, have to try and fix it. If you can't they will for a fee of course. They also lie to get you into contracts. DO NOT TRUST OR BUY FROM THIS COMPANY. Cheaper doing it yourself.
If I could choose 0 stars I would. I was a 9+ year customer and it took over a month to get a service person out to my shop. It took several calls to get service cancelled over a 3 day period. I was hung up once and had to call back twice to get service cancelled and still 3 weeks later they charged me for in Jan for another month even though on 12/21 I spoke to billing to cancel. When I spoke to them on 1/4. they basically said my service would be over once they got around to it. What a joke .....Never again!!!!!
Frequently asked questions about Defenders – ADT Authorized Premier Provider
How is Defenders – ADT Authorized Premier Provider rated?
Defenders – ADT Authorized Premier Provider has a 3.7 star rating with 41 reviews.
When is Defenders – ADT Authorized Premier Provider open?
Defenders – ADT Authorized Premier Provider is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com